Offer summary

Qualifications:

Fluency in French, both spoken and written., Previous experience in customer service or technical support is advantageous., Good communication and problem-solving skills., Ability to multitask and adapt in a remote work environment..

Key responsibilities:

Handle inbound calls, emails, and live chats from customers.

Troubleshoot and resolve product-related issues with empathy.

Provide product guidance and technical support to customers.

Support customers with returns, orders, and follow-ups.

Job description

Join Our Remote French-Speaking Customer Support Team Starting April 25, 2025!
Location: Greece | Start Date: 25.04.2025

Are you passionate about delivering exceptional customer experiences and interested in working with cutting-edge consumer technology? Were looking for French-speaking, customer-focused individuals to join our remote support team for a premium global tech brand known for its innovation in home and personal care products.

Your Role

As a Customer Support Specialist, you will:

Handle inbound calls, emails, and live chats from customers
Troubleshoot and resolve product-related issues with empathy and efficiency
Provide product guidance and technical support while representing the brands image
Support customers with returns, orders, and follow-ups
Escalate complex cases to senior support or technical teams when necessary
Keep accurate records in internal CRM systems
Join a remote training program starting April 25th to get fully prepared

What Were Looking For

Previous experience in customer service or tech support is an advantage
Fluency in French (spoken and written) is required
Good communication and problem-solving skills
Customer-first attitude with patience and professionalism
Ability to multitask in a dynamic, remote environment
Tech-savvy and eager to learn
You must be an EU citizen or hold a valid work permit in Greece

What We Offer

Competitive salary + performance bonuses
Fully remote onboarding and training
Career growth in a leading international company
Supportive and inclusive work culture become
Excited to start your next chapter from the comfort of your home in Greece? Apply now fatima.houmi@cbtalents.org

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