Offer summary
Qualifications:
Fluent in Danish and proficient in English, Prior customer service experience preferred, Familiarity with CRM systems and tools, Strong problem-solving skills and attention to detail, Ability to work independently in a remote setting.
Key responsabilities:
- Deliver exceptional support via multiple platforms
- Address inquiries and resolve issues promptly
- Document all interactions in the CRM system
- Collaborate with team to improve service quality
- Participate in training sessions and offer improvement ideas