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eCommerce Manager

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Proven experience in eCommerce management, Familiarity with eBay and Walmart is a plus, Strong knowledge of listing optimization, Proficient in Microsoft Suite and Outlook, Experience with Helium10 and basic Canva knowledge.

Key responsabilities:

  • Ensure optimal listing health across platforms
  • Create and manage A+ content for branding
  • Monitor inventory levels to prevent issues
  • Handle customer inquiries and manage reviews
  • Analyze sales performance and track KPIs
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Easy Outsource Startup https://www.easy-outsource.com
11 - 50 Employees
See more Easy Outsource offers

Job description

This is a remote position.

We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.

Key Responsibilities:

  • Listing Management:

    • Ensure optimal listing health across Amazon, eBay, and Walmart.

    • Regularly update product listings to enhance visibility and conversion rates.

  • Brand & Content Updates:

    • Create and manage A+ content for brand differentiation.

    • Develop and implement meta tags and keyword strategies for improved search rankings.

  • Inventory Management:

    • Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.

  • Customer Management:

    • Handle customer inquiries and issues efficiently to ensure high satisfaction levels.

    • Manage and respond to product reviews, encouraging positive feedback.

  • Reporting:

    • Analyze sales performance and generate reports to track KPIs and identify areas for improvement.

Qualifications:

  • Proven experience in eCommerce management, particularly on Amazon.

  • Familiarity with eBay and Walmart is a plus.

  • Strong knowledge of listing optimization, keyword research, and content creation.

Software & Tools:

  • Proficient in Microsoft Suite and Outlook.

  • Experience with Helium10 for keyword research and listing optimization.

  • Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.

Skills:

  • Excellent organizational and multitasking abilities.

  • Strong analytical skills and attention to detail.

  • Effective communication and customer service skills.



Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Multitasking
  • Detail Oriented
  • Verbal Communication Skills
  • Organizational Skills
  • Analytical Skills
  • Customer Service

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