German Speaking Customer Support in the Technology Industry in Greece

Join Patrique Mercier Recruitment PT as a German Speaking Customer Support Representative in the thriving technology industry while enjoying the beautiful surroundings of Greece! This exciting role provides you with the opportunity to work with innovative technology solutions and support our German-speaking customers effectively.

As a Customer Support Representative, you will assist clients by addressing their inquiries, resolving technical issues, and ensuring they receive outstanding service. If you're passionate about technology and excel in customer support, we want to hear from you!

Responsibilities

• Provide excellent customer support to German-speaking clients through various channels, including phone, email, and chat.
• Resolve inquiries and technical issues efficiently, ensuring customer satisfaction.
• Maintain up-to-date knowledge of technology products and services to guarantee accurate assistance.
• Document customer interactions and feedback to inform product improvements.
• Collaborate with team members to enhance the overall customer experience.
• Participate in ongoing training to keep your skills and knowledge current.

Requirements

• Fluency in German (both spoken and written) with strong communication skills.
• Proficient in English, both written and spoken.
• Previous experience in customer support, particularly in the technology sector, is advantageous.
• Excellent problem-solving abilities with a strong focus on customer satisfaction.
• Professional and friendly demeanor that promotes positive interactions.
• Ability to work effectively in a fast-paced environment.
• Willingness to work in Greece and embrace the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )