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Danish Technical Support Role in Big Tech company in Greece with Paid Relocation

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluency in Danish and English, Strong communication skills, Previous customer service experience preferred, Ability to thrive in a fast-paced environment, Excellent problem-solving skills.

Key responsabilities:

Assist Danish-speaking clients via phone, email, and chat
Handle inquiries and resolve issues to enhance satisfaction
Maintain understanding of products and services
Document interactions in CRM for feedback tracking
Collaborate with team for service delivery improvements

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Discover an incredible career opportunity with Patrique Mercier Recruitment JP as a Danish-Speaking Associate in beautiful Greece! This position comes with a fully paid relocation package, making it easier for you to embark on this exciting adventure in a stunning Mediterranean landscape. In this role, you will be responsible for providing outstanding support and assistance to Danish-speaking customers, ensuring their needs are met and their experience is exceptional. Join a vibrant and diverse team that values collaboration and customer satisfaction, and take the next step in your career while experiencing the rich culture and lifestyle that Greece has to offer!

Responsibilities

Assist Danish-speaking clients through various communication channels, including phone, email, and chat.
Handle customer inquiries and resolve issues efficiently to promote satisfaction.
Maintain a thorough understanding of the company’s products and services to provide accurate information.
Document customer interactions in the CRM system to track feedback and improve service:
Collaborate with team members to enhance overall service delivery and customer experiences.
Participate in training sessions to continuously improve your skills and product knowledge.
Offer insights and suggestions for process improvements based on customer feedback.

Requirements

Fluency in Danish and English, both spoken and written.
Strong communication skills with a focus on customer care.
Previous experience in customer service roles is preferred but not mandatory.
Ability to thrive in a fast-paced work environment while handling customer inquiries effectively.
Excellent problem-solving skills and an approachable demeanor.
A team-oriented mindset with a willingness to learn and adapt.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits