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SLOVAK Speaking Remote Customer Support for Major Car Brand - Paid Relocation at Patrique Mercier Recruitment

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Slovak and English, Strong communication skills, Able to work remotely, Problem-solving abilities, Eagerness to learn.

Key responsabilities:

  • Provide customer support via phone, email, and chat
  • Address inquiries about vehicle features and services
  • Assist with troubleshooting automotive product issues
  • Maintain records of customer interactions in CRM
  • Collaborate with team members to improve service
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Embark on a rewarding career with Patrique Mercier Recruitment JP as a Slovak Speaking Remote Customer Support Representative for a Major Car Brand!

This unique opportunity offers a fully paid relocation package, allowing you to work from picturesque Greece while assisting clients in your native language. In this role, you'll deliver exceptional customer support to Slovak-speaking customers, addressing inquiries, providing information about automotive products, and ensuring a high level of satisfaction.

Your work will not only contribute to customer loyalty but also enhance your own professional journey in a dynamic and supportive environment. If you have a passion for cars and a commitment to outstanding service, we encourage you to apply!

Responsibilities
  • Provide top-notch customer support to Slovak-speaking clients via phone, email, and chat.
  • Address customer inquiries and concerns regarding vehicle features, services, and policies.
  • Assist in troubleshooting issues and providing solutions related to automotive products.
  • Maintain detailed records of customer interactions and resolutions in the CRM system.
  • Collaborate with the team to share best practices and improve service delivery.
  • Participate in ongoing training to enhance product knowledge and customer service skills.
  • Offer insights and suggestions to optimize customer support processes.

Requirements

  • Fluency in Slovak and English; additional languages are a plus.
  • Strong communication skills and a customer-first attitude.
  • Ability to work effectively in a remote environment.
  • Problem-solving abilities and attention to detail.
  • No prior experience required; eagerness to learn is essential.
  • Team player with a positive and proactive mindset.
  • Willing to relocate to Greece and adapt to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Teamwork
  • Willingness To Learn
  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Adaptability

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