Offer summary

Qualifications:

Fluency in German (written and spoken), Experience in customer service preferred, Strong problem-solving skills, Excellent communication abilities, Adaptability to dynamic environments.

Key responsabilities:

Deliver outstanding customer service

Effectively listen and address inquiries

Document interactions and follow up

Collaborate with the team to improve experience

Provide accurate product information

Job description

Patrique Mercier Recruitment is thrilled to offer an incredible opportunity for German-speaking candidates eager to embark on a new adventure in customer service in Greece. Serving as the premier agency for individuals seeking employment in their native languages abroad, we provide tailored job placements across various sectors, including social media, healthcare, and customer engagement. This is your chance to not only develop your professional skills in a vibrant and supportive environment but also to immerse yourself in the rich Greek culture and stunning surroundings. If you are passionate about customer service and ready to make a significant impact in a lively team, we invite you to apply for this role. Let's help you open a new chapter in your career while enjoying the sunny lifestyle of Greece!

Responsibilities

Deliver outstanding customer service to German-speaking clients through various channels such as phone, email, and live chat.
Effectively listen to customer inquiries, address their needs, and provide appropriate solutions.
Document customer interactions and follow up on unresolved issues to ensure customer satisfaction.
Work collaboratively with the customer service team to enhance the overall customer experience.
Stay informed about product offerings and updates to provide accurate information.
Assist with order processing and management of customer requests.
Gather feedback and insights to recommend improvements to processes and services.

Requirements

Fluency in German (written and spoken) is a must; English proficiency is advantageous.
Experience in customer service or a related field is preferred.
Strong problem-solving skills with a focus on customer satisfaction.
Excellent communication and interpersonal abilities to engage with clients effectively.
Adaptability to work in a dynamic environment and manage multiple tasks.
Technical proficiency with customer service software and tools is a plus.
Willingness to relocate to Greece and embrace a new lifestyle.

Benefits