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Customer Service PORTUGUESE SPEAKING role - Relocation to Greece Paid fo

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Portuguese and English, Exceptional communication skills, Prior customer service experience preferred, Strong problem-solving abilities, Attention to detail.

Key responsabilities:

Deliver exceptional customer service through various channels
Efficiently resolve inquiries ensuring a positive experience
Maintain understanding of products and services
Document customer interactions and feedback
Collaborate to improve service delivery and participate in training

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Join the dynamic team at Patrique Mercier Recruitment JP and make your career dreams a reality by relocating to beautiful Greece! We are seeking passionate Portuguese-speaking customer service representatives who are ready to embrace a new adventure. This exciting opportunity includes fully paid relocation, allowing you to enjoy the stunning scenery and rich culture of Greece while advancing your career. In this role, you will be the voice of our brand, assisting customers with their inquiries and ensuring they receive outstanding service. If you love helping people and are eager to work in a vibrant environment, this is the perfect opportunity for you!

Responsibilities

Deliver exceptional customer service to Portuguese speaking clients through various channels including phone, email, and chat.
Efficiently resolve inquiries and issues, ensuring a positive customer experience.
Maintain a thorough understanding of our products and services to provide accurate information to customers.
Document all customer interactions and feedback.
Collaborate with team members to identify and implement improvements in service delivery.
Participate in ongoing training and team meetings to enhance skills and performance.
Contribute to a positive team environment while striving to achieve customer satisfaction.

Requirements

Fluent in Portuguese, both written and spoken; English proficiency is also required.

Exceptional communication and customer service skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Strong problem-solving abilities and attention to detail.
Prior experience in customer service or a related field is preferred.
A positive and adaptable mindset, eager to learn and grow in a new cultural setting.

Benefits