POSITION SUMMARY
The Project Coordinator supports project initiation, planning, monitoring and closing for small to medium, client-facing consulting engagements. The role will be responsible for maintaining accurate project data within our project management tool and provide support to project leads and vertical leaders.
SPECIFIC JOB RESPONSIBILITIES
· Project Coordination
o Support of PMO including governance, processes, and supporting technology
o Support Consulting Services team in the development of project and program plans for small to medium fixed price or managed service projects
o Manage multiple client-facing projects; monitor progress relative to project plans, scope, schedule and cost
o Identify and report on risks to project schedule, budget, and quality of deliverables
o Assist with the development of project management tools and deliverable templates
o Serve as a contact for clients, consultants, and contractors to help coordinate and manage Consulting Services engagements
o Responsible for internal and external communications
· Resource Management
o Identify and coordinate internal resources, in conjunction with Project Owners/Leads, for the flawless execution of multiple concurrent consulting projects
o Ensure SOWs are fully executed for revenue recognition
o Proactively escalate potential customer satisfaction issues, internal operational issues, and Consulting Services team issues with the SVP Professional Services
· Project-related Reporting
o Provide updates to project management tool to support revenue forecasting based on scheduling, budgets and hours
o Monitor project milestones and customer acceptance for revenue recognition.
o Support resolution of revenue or invoicing issues
o Provide monthly backlog analysis to Leadership Team and close out projects that are either complete or otherwise subject to close
o Deliver training and support other areas of the organization on Consulting Services processes and responding to requests as needed
o Support analyzing, documenting and improving Consulting Services Operations processes and work to standardize processes
EXPERIENCE REQUIRED
· Minimum 3 years’ related experience
QUALIFICATIONS, SKILLS & KNOWLEDGE
· Ability to analyze and solve problems, perform complex tasks, prioritize multiple projects and follow through
· Excellent organization and time management skills
· Ability to make sound decisions and judgments
· Ability to work to potentially time sensitive and pressure situations
· Ability to work independently and multi-task, in a fast paced and constantly changing environment
· Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
· Excellent communicator
· Experience working with management and well-versed in the practices and demands of progressive and evolving Services organizations
· Experience with resource management and scheduling
· Proficient in MS Office Suite
· Professional Services Automation (PSA) tool is a plus
· BA/BS Degree
WORK ENVIRONMENT
· Currently Clearwater is virtual company and all colleagues work remotely
· Work remotely and provide own printer/scanner, cell phone, and internet service
COMPENSATION & BENEFITS
· Base Salary
· Participation in Company’s Medical/RX, Disability, Life/ADD Insurance, and 401K benefit programs.
· Flexible Time Off (FTO) vacation policy
Clearwater is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.
If you require a reasonable accommodation to complete an application, interview or otherwise participate in the recruiting process, please direct your inquiries to a recruiter @ 615-669-8896 or jobs@clearwatersecurity.com.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer and completed the form I-9.
For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. 888-897-7781
