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Swedish Speaking Technical Support Specialist in Greece (Relocation pkg incl.)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Swedish, spoken and written, Proficiency in English, spoken and written, Experience in technical support or customer service is a plus, Excellent problem-solving abilities, Capable of working in fast-paced environments.

Key responsabilities:

  • Provide exceptional technical support to customers
  • Diagnose and troubleshoot issues through various channels
  • Offer clear solutions to enhance user satisfaction
  • Document interactions to improve support processes
  • Collaborate with team members for seamless service
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

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Your missions

Patrique Mercier Recruitment PT is excited to announce openings for Swedish Speaking Technical Support Specialists in Greece, complete with an attractive relocation package! If you are fluent in Swedish and have a passion for technology and customer service, this is your chance to elevate your career in one of Europe’s most beautiful countries.

In the role of Swedish Speaking Technical Support Specialist, you will assist our Swedish-speaking clients by providing outstanding technical support and resolving their inquiries efficiently. Your technical skills and customer-focused attitude will be essential in diagnosing issues and delivering effective solutions. Join our dynamic team and experience the thrill of helping clients while enjoying a comfortable relocation process to Greece!

Responsibilities
  • Provide exceptional technical support to Swedish-speaking customers.
  • Diagnose and troubleshoot technical issues through phone, email, and chat.
  • Offer clear and actionable solutions to enhance user satisfaction.
  • Maintain a thorough understanding of our products and services.
  • Document interactions and feedback to improve support processes.
  • Collaborate with team members and other departments to ensure a seamless service experience.
  • Engage in continuous training to stay up-to-date with technology trends and service offerings.

Requirements

  • Fluency in Swedish (both spoken and written) with strong communication skills.
  • Proficiency in English, both spoken and written.
  • Experience in technical support or customer service is a plus.
  • Excellent problem-solving abilities and the capacity to manage various technical inquiries.
  • Able to work effectively in a fast-paced and changing environment.
  • A positive attitude and a genuine desire to assist customers with technical challenges.
  • Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Customer Service
  • Problem Solving
  • Verbal Communication Skills

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