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Dispatcher VA

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

2+ years of dispatch experience, Excellent spoken and written English skills, Experience in medical transport preferred.

Key responsabilities:

  • Schedule transportation for clients
  • Liaise with clients and medical providers
  • Resolve scheduling issues and lateness

Job description

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Your missions

Medical Transport Dispatcher


We are looking for an experienced dispatcher for a medical transportation company. You will liaise with our clients (patients who need to book our transportation to take them to and from their medical appointments) and medical providers (hospitals and specialists) to schedule different cars in our fleet as required. PLEASE NOTE that you may be working weekends, and also night/morning shifts (PST - California). This is a permanent work from home role. To be considered you must meet the following criteria:

- Experience working in dispatch 2+ years
- Excellent spoken and written English skills
- Very proactive, resourceful, and caring
- Able to resolve scheduling issues & lateness
- Experience handing inbound/outbound calls
- Experience working for a medical transportation company - desired (not essential)

Thank you for taking the time to apply for this exciting role!

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Proactivity
  • Scheduling
  • Customer Service
  • Resourcefulness
  • Verbal Communication Skills
  • Problem Solving

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