Offer summary
Qualifications:
High School diploma required, 3-4 years in payroll with customer interaction, Knowledge of payroll laws beneficial, Strong computer software skills required, Typically needs a Bachelor's degree and 2-3 years experience.
Key responsabilities:
- Lead daily team activities and ensure quality work
- Monitor representatives' calls and correspondence
- Manage escalated customer issues effectively
- Develop staff through training and performance management
- Participate in the interview process for new hires