Career Opportunities: Customer Service Professional with Czech and Slovak (402210)

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proficiency in Czech (C1) and Slovak (C1), with advanced English skills (B2)., Previous customer service experience, preferably in technology-focused roles., Knowledge of MS Office and strong computer skills., Motivated and enthusiastic personality..

Key responsibilities:

  • Providing high-quality customer service via phone and email.
  • Meeting client and management targets.
  • Following company policies and ensuring service quality.
  • Performing daily tasks efficiently and on time.

Foundever logo
Foundever Management Consulting Large https://www.foundever.com
10001 Employees
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Job description

About us

πŸš€ Join our team at Foundever! πŸš€

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

🌟 Customer Service Specialist with Czech and Slovak 🌟

Fully remote work mode from Poland.

Your daily tasks:

βœ… Providing the highest level of customer service (contact with clients via phone and emails);

βœ… Meeting targets set by the client and management;

βœ… Following company policies and procedures, ensuring quality;

βœ… Performing daily tasks in an efficient and timely manner;

What do we expect from you?

🌍 Language: Proficiency in Czech (C1), Slovak (C1) and advanced knowledge of English (B2 level);

πŸ’Ό Experience: Customer Service experience is a must, great if you have experience in technology focused roles;

πŸ’» Technology: Knowledge of MS Office and developed computer skills;

🌞 Personality: Motivated, enthusiastic.

Advantages will be:

πŸ“ Ability to prioritize and plan;

πŸ’ͺ Independence AND ability to work with minimal supervision;

πŸ”§ Tech savvy background, ability to solve problems, troubleshooting skills;

πŸ” Attention to detail;

Working conditions:

πŸ“œ Type of contract you choose yourself (freelance contract for students and employment contract for other employees);

🏒 Working from the comfort of your own home;

🌞 Day shifts from Monday to Friday

We offer:

πŸ’Έ Cofinancing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);

πŸ’Š Private Medicover healthcare;

πŸ† Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

πŸ“ˆ Professional development through training and crosslocation cooperation at the international level.

πŸš€ Dont hesitate and apply now! πŸš€

#LIMW1

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Microsoft Office
  • Computer Literacy
  • Troubleshooting (Problem Solving)
  • Technical Acumen
  • Detail Oriented
  • Prioritization
  • Enthusiasm
  • Self-Motivation
  • Problem Solving

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