Offer summary
Qualifications:
Fluent in French and English, Strong customer service skills, Advanced knowledge of technical support (advantage), Previous experience in customer service or sales is a plus, Ability to adapt and work under pressure.
Key responsabilities:
- Provide exceptional customer service to French-speaking clients
- Handle inquiries, troubleshoot issues, and ensure satisfaction
- Promote products and services to drive sales
- Document customer interactions in the CRM for improvements
- Collaborate with colleagues to enhance performance and customer experience