Sales Assistant

Overview

Key responsibilities

• Assist in the day-to-day operations of the sales department
• Handle and respond to customer inquiries and concerns promptly
• Support sales representatives in maintaining client relationships
• Process and manage sales orders and invoices
• Coordinate and schedule meetings and appointments for the sales team
• Prepare sales reports, presentations, and sales-related documentation
• Assist in the organization of sales events and promotional activities
• Ensure accurate and timely data entry and maintenance of customer records
• Collaborate with the marketing team to execute promotional strategies
• Monitor and maintain inventory of sales materials
• Contribute to the development of sales strategies and customer outreach
• Assist in the resolution of customer service issues
• Participate in sales and product training sessions
• Provide administrative support to the sales team as needed
• Stay updated on product knowledge and industry trends

Required qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus
• Prior experience in a sales support or customer service role
• Proficiency in MS Office and CRM software
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Ability to prioritize and manage time efficiently
• Attention to detail and accuracy in data entry and record keeping
• Customer-focused mindset with a passion for delivering exceptional service
• Knowledge of sales principles and techniques
• Ability to work effectively in a team environment
• Basic understanding of marketing and promotional activities
• Adaptability and willingness to learn new skills
• Problem-solving and conflict resolution skills
• Ability to maintain professionalism under pressure
• Flexibility to work occasional evenings and weekends as needed