Offer summary

Qualifications:

Fluent in Danish and English, Experience in a technical support role preferred, Strong analytical and problem-solving skills, Ability to thrive in a dynamic environment, Willingness to relocate to Greece.

Key responsabilities:

Deliver superb technical support to clients

Diagnose and resolve issues via communication channels

Maintain high customer service levels

Stay updated on products for effective assistance

Record customer feedback for service improvement

Job description

Are you a Danish speaker interested in enhancing your career in a vibrant location? Patrique Mercier Recruitment PT is thrilled to present Danish Speaking Technical Support roles in Greece, including a fully paid relocation package! This exciting opportunity not only allows you to develop your professional skills but also invites you to explore the stunning landscapes and rich heritage of Greece.

In this role, you will serve as a crucial point of contact for Danish-speaking clients who need technical support. Your expertise will enable you to troubleshoot various issues, provide clear solutions, and ensure a smooth experience for users. If you have a passion for technology and a desire to assist customers in resolving their technical challenges, this position is tailored for you. Join our team and enjoy a comprehensive relocation support as you embark on this new chapter of your career!

Responsibilities

Deliver excellent technical support to Danish-speaking customers.
Diagnose and resolve technical issues through phone, email, and chat communication.
Provide accurate solutions while maintaining a high level of customer service.
Stay updated on product knowledge to effectively assist customers.
Record customer interactions and feedback for continuous improvement.
Work collaboratively with colleagues and other departments to enhance customer satisfaction.
Engage in ongoing training to improve technical abilities and service quality.

Requirements

Fluent in Danish (both spoken and written) with excellent communication skills.
Proficiency in English, both spoken and written.
Previous experience in a technical support role is an advantage.
Strong analytical and problem-solving skills for technical troubleshooting.
Ability to thrive in a dynamic and fast-paced environment.
A positive demeanor and a passion for providing customer assistance.
Willingness to relocate to Greece and embrace the accompanying cultural experiences.

Benefits