Dutch Speaking Customer Support | Automotive Industry
Offer summary
Qualifications:
Fluency in Dutch and English, Experience in customer support roles, Strong communication skills, Good understanding of the automotive industry, Attention to detail and problem-solving skills.Key responsabilities:
- Assist Dutch-speaking customers with inquiries
- Troubleshoot and resolve customer issues
- Maintain knowledge of automotive products
- Log interactions and escalate issues as needed
- Collaborate with departments for customer satisfaction
Job description
Patrique Mercier Recruitment is thrilled to present a fantastic opportunity for a Dutch Speaking Customer Support representative in the automotive industry. This role is ideal for those who are passionate about customer service and have an interest in automobiles.
As a Dutch Speaking Customer Support agent, your primary responsibility will be to assist Dutch-speaking customers with inquiries related to automotive products and services. You will be instrumental in ensuring that customers receive top-notch support, addressing their questions, resolving issues, and providing exceptional service that enhances their experience with the brand.
Join a dynamic team that values dedication, teamwork, and a commitment to excellence. You will have the chance to work in a fast-paced, innovative environment where you can utilize your skills and contribute to customer satisfaction in the automotive sector.
Responsibilities
- Provide high-quality customer support to Dutch-speaking clients in the automotive sector
- Respond to inquiries regarding products, services, and promotions
- Troubleshoot and resolve customer issues effectively
- Maintain an in-depth knowledge of automotive products and services
- Log customer interactions and escalate issues as necessary
- Work closely with other departments to ensure customer satisfaction
- Follow company protocols and maintain a positive brand image
Requirements
- Fluency in Dutch and English, both written and spoken
- Proven experience in customer support or a customer-facing role
- Strong communication and interpersonal skills
- Good understanding of the automotive industry is a plus
- Excellent problem-solving skills and attention to detail
- Able to thrive in a fast-paced environment
- Computer literate with a knack for various software applications
- A genuine interest in automobiles and providing excellent service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
Required profile
Experience
Hard Skills
Other Skills
- Computer Literacy
- Problem Solving
- Detail Oriented
- Social Skills
- Verbal Communication Skills
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