Dutch Speaking Customer Support | Automotive Industry

Patrique Mercier Recruitment is thrilled to present a fantastic opportunity for a Dutch Speaking Customer Support representative in the automotive industry. This role is ideal for those who are passionate about customer service and have an interest in automobiles.

As a Dutch Speaking Customer Support agent, your primary responsibility will be to assist Dutch-speaking customers with inquiries related to automotive products and services. You will be instrumental in ensuring that customers receive top-notch support, addressing their questions, resolving issues, and providing exceptional service that enhances their experience with the brand.

Join a dynamic team that values dedication, teamwork, and a commitment to excellence. You will have the chance to work in a fast-paced, innovative environment where you can utilize your skills and contribute to customer satisfaction in the automotive sector.

Responsibilities

• Provide high-quality customer support to Dutch-speaking clients in the automotive sector
• Respond to inquiries regarding products, services, and promotions
• Troubleshoot and resolve customer issues effectively
• Maintain an in-depth knowledge of automotive products and services
• Log customer interactions and escalate issues as necessary
• Work closely with other departments to ensure customer satisfaction
• Follow company protocols and maintain a positive brand image

Requirements

• Fluency in Dutch and English, both written and spoken
• Proven experience in customer support or a customer-facing role
• Strong communication and interpersonal skills
• Good understanding of the automotive industry is a plus
• Excellent problem-solving skills and attention to detail
• Able to thrive in a fast-paced environment
• Computer literate with a knack for various software applications
• A genuine interest in automobiles and providing excellent service

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )