Offer summary
Qualifications:
Fluency in German and English, Prior customer service experience preferred, Familiarity with customer support software, Detail-oriented with high-quality service, Valid European Passport or ID.Key responsabilities:
- Provide exceptional support via phone, email, and chat
- Respond to inquiries with accurate information
- Help troubleshoot issues and resolve concerns
- Maintain records of customer interactions
- Work collaboratively with team members