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German Speaking Customer Support Jobs in Sunny Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German and English, Prior customer service experience preferred, Familiarity with customer support software, Detail-oriented with high-quality service, Valid European Passport or ID.

Key responsabilities:

  • Provide exceptional support via phone, email, and chat
  • Respond to inquiries with accurate information
  • Help troubleshoot issues and resolve concerns
  • Maintain records of customer interactions
  • Work collaboratively with team members

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is excited to offer an incredible opportunity for German Speaking Customer Support positions in the sunny and beautiful Greece! If you are fluent in German and have a knack for delivering excellent customer service, we want you to be part of our team!

In this role, you will be the friendly face for German-speaking clients, providing them with stellar support and effective solutions to their inquiries. You will play a key role in ensuring customer satisfaction while enjoying the sunny vibes and vibrant culture of Greece.


Responsibilities
  • Deliver exceptional customer support to German-speaking clients through phone, email, and chat
  • Respond to customer inquiries and provide accurate and timely information
  • Help customers troubleshoot issues and resolve concerns
  • Maintain thorough records of customer interactions
  • Work collaboratively with team members to foster a positive customer experience
  • Stay updated on product knowledge, services, and company policies
  • Adhere to quality standards and follow best practices

Requirements

  • Fluency in German and English, both written and spoken
  • Prior experience in customer service or a related field is a plus
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities with a focus on customer satisfaction
  • Able to thrive in a fast-paced and dynamic work environment
  • Detail-oriented with a commitment to delivering high-quality service
  • Familiarity with customer support software and tools
  • Proficient in using computers and navigating various systems
  • Valid European Passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Computer Literacy
  • Problem Solving
  • Adaptability
  • Customer Service
  • Detail Oriented
  • Social Skills
  • Verbal Communication Skills

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