French Customer Service Job in Greece (Relocation to Greece)

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Currently, we are seeking passionate individuals for a French Customer Service position in Greece, offering a unique opportunity to relocate to this beautiful country while enhancing customer relations. Our recruitment process focuses on aligning the best candidates with the right employers, ensuring both parties benefit from our services. As part of The House of Mercier, we pride ourselves on facilitating career advancement for multilingual candidates, helping them achieve their dream job abroad. In this role, you will be the frontline representative for a renowned customer service team, dedicated to providing exceptional support to French-speaking customers in Greece. Embrace a new cultural experience while growing in a dynamic work environment that values your skills and contributions.

Responsibilities

• Provide exceptional customer service by responding to inquiries and resolving issues for French-speaking clients.
• Assist customers through various channels including phone, email, and live chat.
• Document customer interactions in our database to maintain accurate records.
• Identify customer needs and provide tailored solutions to enhance their experience.
• Collaborate with team members to ensure efficient service delivery and support.
• Stay up-to-date with product knowledge and company policies to provide accurate information.
• Continuously seek ways to improve customer satisfaction and service efficiency.

Requirements

• Fluent in French, both spoken and written; proficiency in English is a plus.
• Prior experience in customer service or a similar role preferred.
• Strong communication and interpersonal skills are essential.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Problem-solving skills with a customer-centric approach.
• Familiarity with customer service software and tools is advantageous.
• Willingness to relocate to Greece and immerse in a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )