German Customer Service Job in Greece (Relocation to Greece)

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we match the best candidates with the right employers, facilitating a smooth transition for those looking to relocate. Currently, we are excited to offer an opportunity for a German Customer Service position in Greece. This role not only provides the chance to use your language skills but also to immerse yourself in the vibrant culture of Greece while working in a dynamic customer service environment. Our client, a leading company in consumer services, is searching for enthusiastic individuals who are ready to embrace this relocation opportunity. If you are passionate about helping customers, possess excellent communication skills, and wish to advance your career abroad, we want to hear from you!

Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues promptly and professionally.
• Maintain accurate customer records and update information in the company database.
• Engage with customers to gather feedback and identify areas for service improvement.
• Work collaboratively with team members to achieve performance targets and enhance service efficiency.
• Assist with training new team members and sharing best practices.
• Stay updated on product knowledge and industry trends to provide informed support.

Requirements

• Fluent in German, both written and spoken; proficiency in English is a plus.
• Previous experience in a customer service role or similar position.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Willingness to relocate to Greece.
• Basic knowledge of customer service software and tools.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )