Offer summary
Qualifications:
College Diploma in Computer Science or related discipline, 5+ years in desktop/service desk support role, Experience troubleshooting Microsoft Windows 11 and Office 365, Basic network knowledge, Professional experience with antivirus solutions, Intune, and SCCM.
Key responsabilities:
- Manage and provide desktop/IT support to global employees
- Provide second level support via incoming calls
- Log incidents into Service Now ticketing system
- Maintain a consistent working order of equipment
- Assist in other IT-related areas as needed