Offer summary
Qualifications:
3-5 years in account management or project management, Excellent verbal and written communication skills, Proven experience resolving client issues, Strong time management and multitasking abilities, Proficiency in Microsoft Office, Asana, ZenDesk.
Key responsabilities:
- Establish and nurture long-term client relationships
- Proactively gauge client satisfaction and address needs
- Resolve client concerns and escalate as necessary
- Identify leads for the sales team
- Collaborate with departments to enhance client satisfaction