Offer summary
Qualifications:
8+ years of Ellucian product experience, Strong knowledge of Banner system administration, Experience with Oracle RDBMS and SQL, Knowledge of various integration and application tools, Proven customer relationship management skills.
Key responsabilities:
- Meet weekly with customers for open communication
- Assist in reviewing, planning, and deploying changes
- Provide guidance on troubleshooting operational issues
- Conduct knowledge sharing sessions based on needs
- Promote usage of Ellucian resources and documentation