Offer summary
Qualifications:
Bachelor’s Degree in Business, Math, Computer Systems, or related field, 3+ years of account manager experience or similar.Key responsabilities:
- Manage client relations and operational calls effectively
- Follow up on pending topics and resolve issues promptly
- Central log maintenance and client deliverables tracking
- Provide first-tier support for internal pharmacy benefit shop users
- Develop dashboards/reports to track SLAs and prepare client reports