Job Title: Change Management Consultant
Job Description
Aston Carter is seeking an experienced Change Management Consultant for a utility company. The ideal candidate will possess expertise in BPM, OCM, and requirements elicitation to drive key initiatives and prepare for future technology enablement. Candidates with a strong experience in asset and work management within an electric utility, particularly those with experience in Oracle Work and Asset Management System (WAMS) and/or Work and Asset Cloud Service (WACS), will be given additional consideration. Proficiency in applying BPM Define, Measure, Analyze, Improve, and Control (DMAIC) and OCM Prosci methodologies is required.
Job Duties
- Gather all existing process documentation, place it in each project’s respective document repository, and assess its currency and completeness through interviews with subject matter experts (SMEs).
- Update incorrect or incomplete documentation to reflect current practices.
- Develop future state process documentation, considering the out-of-the-box capabilities of the WACS application and adhering to the principle of no customizations.
- Prepare a comprehensive gap analysis between current ("as-is") work and asset management processes and the desired future state, identifying areas for improvement and alignment with strategic objectives.
- Create a roadmap to transition from "as-is" to the future state, prioritizing business process changes based on impact and effort.
- Prepare functional requirements documentation for the WACS Phase II technology project.
- Assess the change impact of proposed solutions, focusing on readiness to successfully launch the implementation, and identify potential resistance or lack of understanding.
- Develop a preliminary Change Management strategy and plan for technology-dependent process changes.
- Prepare, develop, and implement a Change Management Plan, including an internal communications plan.
- Coordinate and deliver the scope of work, including scheduling, presiding over meetings, conducting design/review sessions, providing necessary information, coordinating staff, and testing deliverables.
- Conduct stakeholder mapping/segmentation, identify "OCM Hi-Potentials," and activate a cross-functional team to manage the change process.
- Collaborate with business stakeholders, process owners, and business champions to monitor progress, transfer knowledge, and manage change impacts.
- Prepare, develop, and implement a comprehensive Training Plan, including a skills inventory, high-quality training materials, and interactive, measurable training sessions to ensure stakeholder proficiency.
Hard Skills
- Bachelor's degree in business administration, human resources, or a related field. Additional years of experience may be considered in lieu of a degree.
- 5+ years of experience in change management and business process management in the utility industry
- 3+ years of experience in applying DMAIC methodology
- 3+ years using BPMn standards with documenting processes
- Experience in leading and managing change management initiatives for technology transformations (large-scale Enterprise Asset Management (EAM) or Enterprise Resource Planning (ERP) cloud implementations preferred)
- Experience working directly with clients & internal teams, following an agile methodology, to understand the business requirements and assess the change impact(s)
- Ability to identify anticipated points of resistance and develop specific plans to mitigate or address the concerns
- Experience conducting readiness assessments, evaluating results, and presenting findings in a logical and easy-to-understand manner
- Experience and knowledge of change management principles, methodologies, and tools
Soft Skills
- Strong communication and presentation skills
- Ability to work independently and as part of a team
- Critical/Analytical Thinking
Job Type
This is a contract position with a duration of 26 Weekly.
Work Site
This is a fully remote position.
Work Environment
remote
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
