Client Director (Adria Region) - Zagreb, Croatia

Job title: Senior Sales Manager

Salary: Competitive plus bonus

Location: Zagreb, Croatia

Duration: Permanent

Working model: Remote to Hybrid

Required languages – English (fluent), Croatian (fluent)

At TCC Global, we help businesses develop and implement strategies to optimize customer experiences, enhance brand presence, and generate meaningful insights through data analysis. We work with clients to create personalized marketing campaigns, loyalty programs, and customer engagement initiatives that deliver measurable results.

Primary Purpose & Scope:

As a Senior Sales Manager (Client Director) for the Adria region (Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Montenegro, Albania, Greece, and Cyprus) based in Zagreb, Croatia, you will hold a pivotal role within our Sales team. In this role, you will be responsible for developing tailored marketing and loyalty concepts, analyzing client potentials, strategies, and market dynamics to identify growth opportunities. Your expertise will be crucial in delivering compelling business cases that justify retailer investment in TCC's solutions and ensuring clients are well-informed about our range of offerings. You will be responsible for building strong relationships with key decision-makers within client organisations to collaborate with them to develop new sales strategies based on client briefings, shopper insights, and needs. Additionally, you will play a pivotal role in selling and closing profitable deals, as well as drafting contracts and orchestrating TCC resources for successful finalisation.

Key Responsibilities:

• Develop creative strategies to grow presence in the existing channels in cooperation with the Head of Sales.
• Develop and implement new sales strategies and plans by designing new types of campaigns in cooperation with the Head of Sales and orchestrating related functions (Marketing/Campaign, Research, Business Development, etc.).
• Target new clients to grow the business and identify future business opportunities (clients/ channels) in the Adriatic and Ionian Region (Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Montenegro, Albania, Greece and Cyprus).
• Cooperate and communicate with national clients and present new business strategies as well as existing projects and campaigns.
• Analyse and win potential clients and develop concepts based on their needs.
• Develop strong customer relationships and close long-term deals.
• Take responsibility for profit and loss.