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Learning Support - Systems Management (Malaysia)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Bachelor/Master’s Degree in related field (preferably in IT), Proven experience in learning and development.

Key responsabilities:

  • Lead design and execution of impactful learning programs
  • Collaborate for seamless course delivery
  • Review feedback to enhance learning experience
  • Lead scrum team in applying Agile methodology
  • Contribute to program enhancements
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eduCLaaS https://bit.ly/eduCLaaS-LI
51 - 200 Employees
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Job description

This is a remote position.

Position Title: Learning Facilitator – System Management

Location - Malaysia

Job Mission

Your role is to facilitate, deliver & manage blended learning journey to deliver superior learning experience and successful skills outcome

  • Lead Effective Learning Delivery: Utilize proven experience in learning and development with a focus on delivery management to lead the design and execution of impactful learning programs.
  • Ensure Seamless Course Delivery: Collaborate closely with Product Managers and Sales Managers to ensure seamless course delivery, providing learners with a high-quality educational experience.
  • Drive Continuous Improvement: Review learner and faculty feedback to continually enhance the learning experience and evaluate content and resources for relevance and effectiveness.
  • Promote Agile Methodology and Scrum Practices: Lead and mentor the scrum team in applying Agile methodology and scrum practices, fostering a culture of agility and continuous improvement in delivery execution.

On the job training

  • Product Knowledge
  • Learning Design
  • Delivery Process

Job Function & Skills

  • Proven experience in learning and development with a focus on delivery management
  • Review feedback from learners and faculty to continually improve the learning experience.
  • Evaluate content and learning resources for relevance and effectiveness.
  • Collaborate closely with Product Managers and Sales Managers for seamless course delivery.
  • Provide guidance and training to all faculty members for effective instruction.
  • Actively participate in A&E Board meetings to contribute to program enhancements.
  • Lead and mentor the scrum team in applying Agile methodology and scrum practices.
  • Foster strong partnerships with Product Owner(s) to develop User Stories and manage backlogs.

Team Structure

You will be working alongside with a unique and diverse community of professionals who are passionate about sharing their expertise and contributing to our vision.

Requirements

REQUIREMENTS

Job Prerequisites

  • Bachelor/Master’s Degree in related field (preferably in IT)
  • Proven experience in learning and development, with a focus on delivery management.
  • Related training experience
  • Subject Matter expert or a practitioner in IT Systems Management and Project Management
  • Preferably 1-2 years experience as a Scrum Master with strong preference for candidates who have undergone certification for the role at the Scrum Team (CSM1, PSM1) or organizational (CSM2, PSM2) level.
  • Microsoft Azure Solution Architect or AWS Solution Architect preferred
  • Added Advantage :
    • Certified EC-Council Instructor (CEH)
    • CCSI Cisco Certified Instructor
    • Certifications in Agile

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Mentorship

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