Offer summary
Qualifications:
5+ years experience in product, ux or service design, Strong expertise in Figma and Miro.Key responsabilities:
- Lead design initiatives and user research
- Work closely with cross-functional teams
This is a remote position.
Are you looking for your next challenge?
We are looking for a Senior Product Designer to join us on our mission to redesign Travel Management and empower companies of all sizes to gain the benefits of an exceptional travel programme.
Grown out of the frustration of managing business travel ourselves, TruTrip is a 100% remote start-up set out to change the way travel management works in Southeast Asia. We’re headquartered in Singapore, but have close to 25 staff across Singapore, Malaysia, Indonesia, Philippines, and more.
Working at TruTrip is largely a remote affair. We work hard to create a collaborative, happy and supportive work environment that empowers our people to achieve our goals.
We work hard, but remote life allows us to be flexible about it too. We hope to give you the space for ownership but also enough support for immense success.
You can learn more about us here and see the type of people you would be working with here.
We’re looking for a highly experienced Product Designer who is obsessed with improving customer experiences (on our business travel platform). Besides designing our core product, you’ll be deeply involved in establishing the right design initiatives for the team — ranging from discovery & research, to validation tests and feasibility discussions.
You’ll be working closely together with the Head of Product and cross-functional teams consisting of a total of 2 Product Managers, 1 Product Designer, and 10 Engineers from various countries. We follow an agile methodology (scrum) of two-week sprints where we plan, review and do retros.
When you join us you will,
Facilitate discovery and problem solving sessions to collaborate cross-functionally in order to shape the vision, strategy, and roadmap of the product
Map end-to-end user journeys with various perspectives together with the team (particularly with Product Managers and Front End Engineers).
Prototype various flows and states of interactions with sharp attention to UI details and consult closely with engineers during the product delivery stage
Communicate the value of design deliverables and their risks, rationalising your decisions and tradeoffs with product and engineering stakeholders
Seed understanding of our users and their needs by running generative and validation research directly with them
Connect with your design peers to work with best practices by organising design deliverables, a design system, and shaping rituals in the craft
Work with a basic understanding of data and seeing correlations of product metrics to understand the impact of your work and iterate further
The right person for us,
Has about 5 years of experience in product design, ux design or service design
Understands various design methods and is very experienced in Figma and Miro.
Is outcome-oriented and strives for high quality product implementation
Is user-centred with an ability to run basic research from moderation to synthesis
Is comfortable working with unknowns with an mindset of experimentation
Is transparent and accountable in prioritising across multiple competing demands
Knows the value of including cross-functional perspectives in design work
Has very strong articulation in English to communicate internally and with users, being mindful of tonality in basic, plainspoken product writing
Has strong motivation of working independently — but not siloed — with effective communication as part of a remote work setup
Has a background, or at least enthusiasm and curiosity for the Travel Industry
Clari
Nagarro
CI&T