Product Designer

Job Title: Product Designer 

Location: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.

Reports to: Manager, Product Design

About the role:

We are looking for a talented, driven Product Designer to join our growing Product Design team. In this role, you will help lead design efforts to create intuitive, engaging product experiences that delight our customers - and help make their lives easier and better. You will contribute and collaborate as part of a cross-functional team (with Engineering, Product, and Design representatives), to understand customer needs, help define design strategy, and bring beautiful, user-centric products to life.

What you’ll do:

• Help lead design of delightful user experiences by leveraging solid design thinking process - leading wireframe, design strategy, and decision-making for a large product.
• Advocate for UX best practices to enable data-driven, thoughtful design choices.
• Craft design solutions that solve user needs and achieve business goals.
• Facilitate discussions and brainstorming sessions on design alternatives based on user/business needs.
• Continuously learn about our users and our business goals to spark experiments.
• Collaborate with partners (Engineering, Product, and Design as well as project stakeholders) and share work early for feedback and insight.
• Deliver high-quality, complete designs ready for development (statefulness, interaction notes, prototyping, etc.).
• Improve and evolve design patterns and systems.

What you’ll bring:

• You have 4-5+ years of experience designing responsive digital products, ideally including HIPAA environments.
• Strong visual design skills and a desire to evolve accessible design systems
• High level of proficiency in Figma and Figjam, prototyping skills are a plus.
• Great design instincts and a passion for socializing your process and providing transparency to everything you do.

Who you are:

• Constantly seek user feedback, synthesize insights, iterate on solutions
• Always open to embracing uncertainty, exploring options, and have a drive to pursue continuous learning.
• You excel at cross-functional collaboration and alignment at all levels.
• Possess a distinct ability to balance user goals and business value in your design work.
• Comfortable with both autonomous self-direction in addition to taking direction and working within systems.
• Excellent communication skills (written, verbal, and presentation) for remote collaboration.
• Continually look for ways to improve and maximize your impact as a designer.
• You seek feedback throughout the product development lifecycle and know how to collect, manage, and balance opinions from various internal and external sources. 

You will:

• Own: You will own an area of the product and be the design representative for all that zone’s rituals and meetings.
• Teach: You will teach others how best to work with you, and help others understand the benefit that design thinking can bring to all aspects of a product.
• Learn: You are a lifelong learner who jumps at the opportunity to fine-tune your skills and are always on the lookout for new ones to acquire.
• Improve: You will improve through direct feedback and team rituals, and you are the type of person who checks in proactively with teammates and peers.

Within:

• 1 month you will: Quickly ramp up on company knowledge while identifying and taking ownership of small UX improvements.
• 3 months you will: Steer larger product updates and enhancements, begin to incorporate user research into your work, and help optimize design processes.
• 6 months you will: Fully onboarded and contributing to both design strategy and executing individual project work. Helping establish the long-term vision for product design and leading cross-product initiatives.

Our Perks and Benefits:

• Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.
• Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental. 
• Sprout Family: Receive personalized support for the family-building process, accessing top-quality care. Schedule a consultation with Sprout's Team for guidance, education, coaching, and assistance in finding a top provider, addressing medical, legal, or regulatory concerns throughout your journey. *Currently for Canadian Employees Only*
• Inkblot: Access to one of Canada's leading digital mental health companies, focusing on offering secure online video counseling through our corporate mental health programs and individual counseling services. *Currently for Canadian Employees Only*
• Choose your device: Are you Team Windows or Apple? You shouldn’t have to compromise, especially if you work more efficiently on a specific operating system. When you join us, you get to pick!
• Home Office Allowance: $500/year to ensure your home office is set up for optimal comfort and productivity.
• Health & Wellness Allowance: $750/year to support your health & wellness-related goals and hobbies.
• Learning & Development Allowance: $1000/year to explore a new skill, attend a conference, read some new books, etc.
• Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery. 
• Events & Free Lunches: We prioritize weekly team bonding and monthly company-wide social events with a lunch stipend. We pride ourselves on maintaining a culture where everyone feels engaged, inspired, and excited to come to work every day.