Commercial Lines Account Manager

If you are a driven professional with an experience in customer service and insurance or surety account management, we want to talk to you! The Surety Account Manager responsibilities include collaboration with teammates, engaging directly with our current client base in support of a book of business, analyzing clients, reviewing and collecting client information for placement with our surety companies, building sustainable relationships, and providing engaging customer service. The Account Manager represents the company's brand and supports our existing customer base in serving and renewing our commercial bond book within JW SuretyIn this role you will:

• Promoting the company's brand.
• Analyzing client’s needs in order to develop submission, quote and policy documents
• Maintaining relationships with important clients by understanding their needs and working with support to ensure they’re met
• Maintain procedures in producing accurate and detailed files through our Agency Managements and internal systems
• Submit business to Surety Underwriters based on eligibility
• Work with Sales Associates directly to ensure proper handling of book of business
• Renew Business according to standard operating procedures
• Invoice and maintain follow ups for payment, supported by associate account management team.
• Assuring payments are made on time by clients

Expertise we desire:

• Results-oriented with a competitive spirit for winning
• Ability to multi-task while having strong attention to detail
• Strong organizational skills with professional customer service focus
• Strong drive and work ethic, willingness to complete tasks as needed while working within time constraints in a fast-paced environment.
• Excellent communication, interpersonal, and customer service skills.
• Self-starting personality with ability to prioritize and manage multiple responsibilities simultaneously
• Strong analytical, organizational, and creative thinking skills
• 2+ years in Account Management or Insurance and Surety Sales, preferred
• An Associates degree or higher, preferred

• AMS360 background, preferred

• Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and 5,000+ employees across the US and Canada.

Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.