Who we need?
Primarily responsible for creating reusable documentation for Web Publishing Team. This
documentation will include:
Documentation for external and, at times, internal front-end design teams working on
website creation
Documentation for several development squads building and adapting the platform and
products components
This role covers both technical and non-technical audiences
Duties and responsibilities
Contribute user-centric, high-quality documentation.
Work closely with stakeholders to create, refine, and continuously improve
Documentation.
Work closely with other Technical Writers to identify and address technical
documentation gaps.
Pro-actively engage and collaborate with teams to improve user experience and
documentation quality.
Digital Health Solutions
Qualifications
Demonstrable experience in software Technical Writing: interviewing subject matter
experts (SMEs), creating user-centric written documentation, articulating technical
content for a range of audiences (work sample portfolio encouraged).
Proficiency with Confluence, GitHub, and Markdown.
Native-level proficiency in US English (written and spoken).
Experience working with developer, product, and QA professionals.
Experience managing documentation user feedback.
Preferred
Experience working in both front and back-end web development documentation
Experience in technical writing for development platforms
Experience with collecting and applying documentation user metrics and analytics
Experience supporting multiple agile development teams simultaneously
Experience running service-level scalable/reusable documentation systems
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.