Salesforce with FSA Lead

Overview:

Key Responsibilities:

• Lead the design and implementation of Salesforce FSA based on business requirements
• Provide expertise in configuring and customizing Salesforce FSA to align with industry best practices
• Collaborate with cross-functional teams to integrate Salesforce FSA with other systems and applications
• Drive the adoption of Salesforce FSA by providing user training and support
• Develop and maintain documentation related to Salesforce FSA configuration, processes, and guidelines
• Manage and prioritize ongoing enhancements and feature requests for Salesforce FSA
• Perform regular system maintenance and ensure data integrity within Salesforce FSA
• Stay updated with Salesforce FSA releases and evaluate their impact on the existing implementation
• Provide insights and analytics on Salesforce FSA usage and performance
• Optimize and automate business processes through Salesforce FSA workflows and approvals
• Participate in strategic planning and provide recommendations for the continuous improvement of Salesforce FSA
• Lead and mentor junior Salesforce FSA consultants and administrators
• Conduct workshops and discussions to gather requirements and design solutions
• Act as a subject matter expert for Salesforce FSA and guide stakeholders in leveraging its capabilities

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Salesforce Certified Administrator and Salesforce Certified Platform App Builder credentials
• Minimum of 5 years of experience in Salesforce CRM implementation and customization
• Proven experience as a lead consultant in Salesforce FSA implementation projects
• Expertise in Salesforce FSA configuration, customization, and data modeling
• Demonstrated ability to integrate Salesforce FSA with external systems and applications
• Strong understanding of financial services industry processes and best practices
• Excellent communication and consulting skills with the ability to engage with stakeholders at all levels
• Proficiency in Salesforce analytics and reporting capabilities
• Experience in leading and mentoring junior team members
• Ability to translate business requirements into technical solutions using Salesforce FSA
• Strong problem-solving skills and the ability to handle complex issues related to Salesforce FSA
• Knowledge of Salesforce Lightning Experience and mobile configurations
• Thorough understanding of Salesforce security model and data privacy regulations
• Experience in conducting user training and providing ongoing support for Salesforce FSA