Slovak Speaking Customer Support for Online Music & Podcast Department

🎶 Join Our Melodic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Slovak Speaking Customer Support representative for our Online Music & Podcast Department! If you're fluent in Slovak and have a passion for music and podcasts, this is the perfect opportunity for you to combine your enthusiasm with your career!

In this engaging role, you will assist Slovak-speaking customers with their inquiries related to music streaming and podcast services, ensuring they have the best possible experience with our platform. Enjoy the dynamic world of online media while working in a supportive team environment, and make your love for music part of your daily work. If you're ready for this exciting challenge, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Slovak-speaking clients through various channels, including email, phone, and chat.
• Assist users with inquiries about music and podcast services, troubleshooting issues, and guiding them through our platform.
• Document customer interactions thoroughly and accurately in our CRM system.
• Work closely with your team to meet service goals and enhance customer satisfaction.
• Participate in ongoing training to stay updated on music trends and platform features.

Requirements

• Fluency in Slovak (written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
• A strong passion for music and podcasts, with knowledge of popular genres and artists.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive and enthusiastic disposition.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a remote environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks