Remote Senior Manager, Employee Benefits & Solutions, Americas

Job Description

• Executes enterprise employee benefit strategies in collaboration with relevant HR functions to help drive adoption by the Business. Provide both strategic and operational support for business changes. Identifies challenges and recommends solutions.
• Collaborates with leaders to drive One HR Culture, Diversity & Inclusion, employee engagement and retention strategies locally via benefit plan designs. Partners with Site and/or Regional Leader and works collaboratively with colleagues to improve the employee experience locally and/or regionally.
• Coaches and guides local and regional leaders and provides responsive approaches to complex or escalated employee benefit questions.
• Provides guidance and interpretation of employee benefit policies, procedures and processes to ensure local adherence and identifies areas of risk. Supports audits, compliance and other employee benefits programs locally.
• Oversees the process for providing external employee benefit vendors with data for eligibility, enrollment and other related data points in a HIPPA compliant way.
• Facilitates and manages employee benefit vendor relationships including employee benefits broker, health plan providers and risk providers
• Supports the development and execution of key employee benefits projects and performs other duties as directed.
• The salary range for this position is $150,000 - $169,000 and is based upon years of experience that is commensurate with the level of the position. All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 20% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level. We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights.

Qualifications

• University Degree in Human Resources Administration, Business Administration or a related discipline (or equivalent years of experience).
• Generally 10-15 years of Employee Benefits Country Leadership or Employee Benefits Consulting experience.
• Preferred 10 years of people management experience.
• Demonstrated analytical and critical thinking skills.
• Basic knowledge of HR and Organizational policies, procedures and processes.
• Basic Knowledge of customer service principles, procedures, techniques, systems, and standards.
• Good customer service and strong listening skills with an empathetic approach.
• Good interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.
• Ability to successfully execute against established Service Level Agreements (SLAs).
• Basic knowledge and working understanding of HRIS (ServiceNow and Oracle HCM) platforms. Ability to utilize multiple systems while handling customers/employees via phone, chat, email, etc.