Offer summary
Qualifications:
Experience in troubleshooting Microsoft technologies like Endpoint Manager, Intune, Autopilot, and Server, Proficiency in Microsoft Windows ecosystems and IT processes within matrix organizations..
Key responsabilities:
- Reacting to IT incidents within business client environments, reaching out to customers, coordinating with vendors if needed, and documenting activities
- Providing support in a MultiVendor Helpdesk for 11 different manufacturers in a flexible schedule.