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Product Manager, Network & Accounts

Role overview

Summary

This role focuses on enhancing the customer experience within Worldly's Network, which connects brands, suppliers, and verifiers. You will engage with various stakeholders to identify pain points and improve the accuracy and usability of the Network, ensuring it meets the needs of its users.

Qualifications

  • 5+ years of product management experience on technical or platform products.
  • Experience shipping onboarding, identity, or account experiences involving record management.
  • Strong analytical skills to define and prioritize conversion, adoption, and data quality metrics.
  • Ability to read data models and API contracts to write precise requirements.
  • Preferred: Experience with entity resolution, de-duplication, or master data products.

Responsibilities

  • Align teams and cross-functional partners to ensure understanding of product development.
  • Translate product vision into initiatives, epics, and stories.
  • Run discovery sessions with brands, suppliers, and Customer Success to assess Network usage.
  • Cultivate backlog prioritization and write clear specifications for engineers and customers.

Key facts

Hard skills

Other skills

  • Collaboration
  • Communication
  • Problem Solving
  • Analytical Skills

About the company

Worldly logo

Worldly

  • Climate Tech & Carbon
  • Scaleup
  • 51–200
Worldly is the planet’s most comprehensive sustainability data and insights platform, trusted by 40,000+ major brands, retailers, and manufacturers in fashion, outdoor, home goods, toys and more. Worldly uniquely collects high-resolution primary data specific to companies’ value chains, operations and products, providing insight into true impacts across carbon, water, chemistry and labor. Featuring the most comprehensive source of ESG data for global manufacturers and the largest library of materials and product impacts, Worldly empowers businesses to scale responsibility into their global operations, faster and more accurately. Hosting, connecting with, and supporting the leading industry solutions and methodologies including ZDHC, Bluesign, and the Higg Index – the most widely-adopted measure of sustainability in the apparel industry – Worldly delivers the insights businesses need to reduce their impact, comply with emerging regulatory and financial disclosure requirements and meet the expectations of a new generation of customers.

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Job description

Product Manager; Network & Accounts

Location: Remote - United Kingdom United States, and Europe (France, Germany, Portugal)

About Worldly

Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.

Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift.

Backed by a dedicated global team of individuals aligned by values, Worldly proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? Read our story.

About the Role

Worldly's Network connects the brands and retailers who source goods, the suppliers who make them, and the verifiers who confirm the accuracy of supplier assessments. Brands use it to find and connect with their suppliers, and suppliers join to share assessments with the brands they work with. Every Worldly product, including the Higg Index, depends on the Network being accurate, because an assessment is only useful when it's attached to the right facility and visible to the right brand. The Network is also the foundation of Worldly's transparency and traceability work: a brand can only trace what it sources if every supplier and facility in the chain appears in the Network once, correctly.

This is a technical product role with a customer problem at the center of it. You will own the experiences that bring customers into the Network and keep them there:

  • Getting in: finding a company or facility, joining or claiming it for their Worldly account, and resolving duplicates and conflicting claims so each real-world entity has one trusted record.

  • Buying in: purchase, checkout and subscriptions.

  • Managing: accounts, users and access once a customer is in.

You will spend real time with brands, sourcing teams, suppliers, and our internal Customer Success teams to understand where these experiences help them achieve their goals and where they fall short, and you will set the measures that show whether they're improving.

You'll collaborate with product managers across Platform and Traceability, turning what customers need into clear requirements for the shared services behind the Network.

What You'll Do

  • Align teams and cross-functional partners so everyone understands what is being built (and why)

  • Translate product vision into initiatives, epics and stories

  • Run discovery with brands, suppliers, and Customer Success on how the Network is used; set and track KPIs

  • Cultivate backlog prioritization for your areas of focus

  • Write clear specs and plain-language definitions that engineers, CS, and customers can all use; support release planning and change management.

We'd Like to See

  • 5+ years of product management experience on technical or platform products

  • You can reason about data as a graph: entities, identifiers, and relationships. You have shipped onboarding, identity or account experiences where users must find, claim or de-duplicate records, and you know what it takes for a customer to trust a record

  • Comfortable reading data models and API contracts well enough to write precise requirements for platform teams and judge the trade-offs they propose

  • Deep customer focus: you spend time with the people who build and use supplier networks, you can explain a technical concept to a sourcing manager in plain language, and you decide from what customers do, not only what they say

  • Strong analytical skills; you define conversion, adoption and data quality metrics for the experiences you own and use them to prioritize

It Helps If You Have

  • Experience with entity resolution, de-duplication or master data products

  • Experience in apparel, footwear, or consumer goods supply chains: how brands source, who sits at each tier, and what brands and suppliers each need from a shared platform

  • Exposure to sustainability data such as the Higg Index, or to supplier registries and third-party entity data.

What We Can Offer You

  • Comprehensive benefits offerings. 90% employee premium and 75% spouse/dependent premium covered by Worldly.

  • Company-sponsored 401k with up to 4% match.

  • Incentive Stock Options

  • 100% Parental Paid Leave

  • Unlimited PTO

  • 13 company holidays

Life at Worldly

Our team is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we are able to build technology that makes a difference on a planetary level.

Our team represents over 15 countries, and brings unique experiences from technology to farming to the table. Surround yourself with kind, enthusiastic, and dedicated people who put collaboration and growth at the center of our shared goals.

Benefits and Perks

  • Earn a competitive salary and performance-based bonuses. Get healthcare, retirement matching, and equity for US employees.

  • Use the office stipend to get the supplies you need. Combat zoom fatigue with no-meeting Fridays.

  • Flexible time off. Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves.

  • We're remote, not lonely. Join the culture committee, coffee chats, or a variety of other interest groups.

Travel Notice

Roles at Worldly may require occasional travel to support business needs, including but not limited to team collaboration, customer engagement, or company events.

Equity Statement

We believe it’s essential to reflect the diversity of those we strive to serve. True innovation happens when everyone has room at the table, including the tools, resources, and opportunity to excel. We’re dedicated to building a culturally and experientially diverse team that leads and works with empathy and respect.

Compensation Information

Annual Base Salary:

  • €86,000 - €105,000 Annually (EU/UK Range)

  • $120,000 -$135,000 USD Annually (US Range)

10% Annual Bonus Potential

Incentive Stock Option Package (for approved countries)

Work-From-Home Stipends

*Final compensation figures will be determined based on a wide variety of factors, including experience and location. These factors will be evaluated and considered by Worldly throughout the entirety of this process.

**For candidates located outside the U.S., the salary range listed in USD will be paid in the local currency equivalent at the time of offer using the then-current exchange rate.

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