Program Manager I, Peau o le Vasa (Continental U.S.)

About AAPCHO

The Association of Asian Pacific Community Health Organizations (AAPCHO) was formed in 1987 by community health centers primarily serving medically underserved Asian/Asian American (A/AA) & Native Hawaiian/Pacific Islander (NH/PI) communities. The goal of these organizations was to create a national voice to advocate for the unique and diverse health needs of A/AA and NH/PI communities and the community health providers that serve those needs.

AAPCHO’s mission is dedicated to promoting advocacy, collaboration, and leadership that improves the health status and access of A/AA and NH/PI communities within the continental U.S., Hawai’i, U.S. Territories, and Freely Associated States. Our vision is to be a national leader and critical voice for A/AA and NH/PI community health centers and consumers, ensuring that our communities have better access to affordable, high quality, and culturally and linguistically proficient health care.

Our Values

The following shared values underlie every aspect of AAPCHO and its member health centers' functions and operations:

• Health care is a right, not a privilege. All people must have access to affordable quality care, regardless of language, culture, immigration status and ability to pay.
• Wellness. Health is much more than the absence of disease. It includes physical, mental and spiritual well-being for individuals, families and communities.
• Community accountability and empowerment. Communities are the experts on their own health and essential participants in the health of their communities, families and selves.
• Diversity as strength. A/AA and NHPI communities are rich in diversity of language, cultural heritage, spirituality, history, experience, health beliefs and practices.
• Collaboration among communities of color. Through collaboration, we learn from each other and grow stronger, while overcoming distrust and divisions fostered by competition for limited resources.

Pacific Islander Center of Primary Care Excellence (PI-CoPCE)

The Pacific Islander Center of Primary Care Excellence (PI-CoPCE) strengthens primary care and community health partnerships across the continental U.S., Hawai’i, and the U.S.-Affiliated Pacific Islands (USAPI): the Commonwealth of the Northern Mariana Islands (CNMI), Guam, Palau, American Samoa, the Federated States of Micronesia (FSM), and the Republic of the Marshall Islands (RMI).

Current and emerging projects address diabetes prevention and self-management, health systems capacity building, workforce development, quality improvement, data modernization, and training and technical assistance for health departments, health centers, and community-based organizations. PI-CoPCE’s training portfolio is delivered through the Pacific Academy of Wellness and Health (PAoWaH).

About the role

Position: Program Manager I, Peau o le Vasa (Continental U.S.) 

Department: Pacific Islander Center of Primary Care Excellence (PI-CoPCE)

Reports To: PI-CoPCE Director 

FTE: 1.0 FTE

Status: Non-Exempt, benefitted

Hourly: $28/hr - $35/hr

Start Date: ASAP

Location: Remote, Continental U.S.

Work Hours: This position is expected to be accessible during working hours across the U.S.-Affiliated Pacific Islands (USAPI) time zones, including Guam, the Commonwealth of the Northern Marianas Islands, American Samoa, the Federated States of Micronesia (FSM), Palau, and the Republic of the Marshall Islands (RMI).

Travel: May be required.

What you'll do

The Program Manager I is a flexible, cross-portfolio member of the PI-CoPCE team who provides program leadership and partner support wherever the center's work needs it. The role will primarily support implementation of the Peau o le Vasa (POLV) project across Continental U.S. partners with community-based organizations (CBOs), and works with the Associate Director on site-based progress for reporting. The Program Manager I also supports the PI-CoPCE Lead Evaluator, Dr. Nia Aitaoto, with summaries, reporting and writing.

The Program Manager I reports to the PI-CoPCE Director. The position does not supervise staff and does not hold approval authority for expenditures or contracts; those remain with the Director and Associate Director.

Programmatic and Partner Engagement (60%)

• Support implementation of the Peau o le Vasa project at Pacific sites, including coordination of activities, timelines and site communications, in collaboration with the Coordinating Lead and Associate Director.
• Serve as a floater across PI-CoPCE programs, taking on program tasks, site support and special projects as assigned by the Director.
• Build and maintain relationships with CBOs and other community partners, providing responsive technical assistance and capacity building as appropriate.
• Attend and, as assigned, represent PI-CoPCE at program, partner, committee and project meetings, documenting decisions and follow-up actions.
• Coordinate subject matter experts (SMEs) and partner contributions to program activities, including scheduling, expectations and follow-up.
• Plan and coordinate virtual and in-person meetings, training and events, including logistics across Pacific time zones.
• Support development, implementation and improvement of training and technical assistance for program sites.
• Maintain and centralize program materials and resources developed by PI-CoPCE and its partners.
• Creatively improve project workflows and efficiency.

Reporting and Administration (20%)

• Work with the Associate Director to gather site-based progress information and prepare progress reports for funders and leadership.
• Track milestones, deliverables and risks for assigned projects and flag issues to the Associate Director and Director early.
• Provide administrative support for program documents, call schedules and team communications, internally and with partner sites and SMEs.
• Organize program files and administrative documents, such as agreements and invoices, and route them to the Associate Director and Director for review and approval.
• Support tracking of team activities and action items.

Communications and Writing Support (15%)

• Draft summaries, briefs, meeting notes, reports and other writing for the Lead Consultant and PI-CoPCE leadership.
• Develop program materials such as fact sheets, program profiles, impact stories and presentations for different audiences.
• Coordinate with the AAPCHO Development and Public Affairs team on program communications and resource promotion as needed.
• Maintain consistent, courteous communication with funders, partners, consultants and other key stakeholders, in collaboration with the Director.

General Agency (5%)

• Foster an environment that promotes trust and cooperation among staff, management, partners and clients.
• Attend staff, management and program meetings, and staff retreats.
• Participate in agency functional teams and ad hoc committees.
• Actively participate in planning agency-wide activities such as retreats, volunteer activities and other events.
• Represent AAPCHO in meetings and conferences, as appropriate.
• Perform other duties as requested by the PI-CoPCE Director.

Qualifications

• Master's degree in public health, public administration, education, social science or a related field, or a doctoral degree, or commensurate experience.
• Experience managing complex programs or projects with multiple partners, including coordination across sites or time zones.
• Strong relationship-building skills and experience partnering with community-based organizations.
• Experience working with NH/PI communities required. 
• Knowledge of public health issues, including the social determinants of health, that affect NH/PI communities.
• Excellent written and verbal communication skills, including report, summary and grant-style writing.
• Experience in meeting facilitation and event planning.
• Strong organizational skills and attention to detail, with the ability to prioritize a varied workload under tight deadlines and to handle confidential information with discretion.
• Ability to work independently and as part of a team in a fast-paced, virtual environment.
• Proficiency with Google Suite, Microsoft Office, Zoom and project management software, and the ability to learn new platforms quickly.
• Willingness and ability to travel and to work across time zones.
• Commitment to supporting and implementing the mission and goals of AAPCHO.