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Product Manager

Role overview

Summary

This role focuses on defining the product roadmap and enhancing the customer experience at OppFi. You will collaborate with various departments to align on requirements and ensure the product meets both business and customer needs.

Qualifications

  • 2-3 years of work experience, including 1+ year in a Product Management or Business Analyst role.
  • End-to-end Product experience, including requirements gathering and implementing tech solutions.
  • Experience with customer-facing, front-end products and understanding of UX principles.
  • Comfort with technical complexity, including APIs and data models.
  • Proficiency with data and analytics tools such as Snowflake, Heap, and ContentSquare.

Responsibilities

  • Define the product roadmap for the Customer & Application team.
  • Own the customer-facing loan origination experience and collaborate with UX/Design.
  • Serve as product lead for core internal development teams, providing requirements and priorities.
  • Manage and evolve the core data model for customers and applications.

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Collaboration
  • Adaptability

About the company

OppFi logo

OppFi

  • Lending & Credit
  • SME
  • 501–1,000
OppFi is a mission-driven fintech platform that helps everyday Americans gain access to credit with digital specialty finance products. Our mission is driven by recognizing and addressing the disparity between financial inclusion and credit access for millions of everyday consumers. We have been an Inc. 5000 company for five straight years, a Deloitte’s Technology Fast 500™, and the seventh fastest-growing company in Chicagoland in 2021 as measured by Crain’s Chicago Business based on five-year growth rate. Most recently, we were named named one of Crain’s 2022 Fast 50 and Built In’s 2023 Best Places to Work in Chicago. OppFi maintains an A+ rating from the Better Business Bureau (BBB), an 83 Net Promoter Score, and maintains a 4.6/5 star rating on Trustpilot with more than 3,600 reviews, making it one of the top customer-rated financial platforms online. To further our mission of providing credit access for millions of consumers, we’re looking for creative new talent to join our team and make a difference. OppFi team members approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We prize collaboration, collegiality, and letting the best ideas win the day. To learn more, visit our careers page: https://www.oppfi.com/careers/

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Job description

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.

We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.

A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.4/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2026 Best Places to Work in Chicago.

What you get to do:

  • Be pivotal in defining the product roadmap for our Customer & Application team, balancing long-term vision with short-term business and customer needs.
  • Own the customer-facing loan origination experience, working deeply with UX/Design to better understand our customers and optimize how they interact with our platform.
  • Serve as product lead for one of our core internal development teams, supporting their sprints with clearly defined requirements and priorities.
  • Manage and evolve the core data model for our customers and applications, working with engineering to ensure our backend services properly support our front-end experiences.
  • Collaborate with departments such as Marketing, Operations, and Compliance to uncover requirements, blockers, and dependencies, ensuring alignment across all teams.
  • Communicate progress, risks, and tradeoffs clearly to stakeholders across the organization.
  • Use data to identify needs, tell the story of a successful launch, and continually experiment with new iterations.

What you will bring to the team:

  • At least 2-3 years of work experience, including 1+ year of direct experience in a Product Management or Business Analyst role.
  • End-to-end Product experience: requirements gathering, working with developers, use case testing, and implementing tech solutions.
  • Experience working on customer-facing, front-end products, with a strong understanding of UX principles and design collaboration.
  • Comfort dealing with technical complexity; you don't need to code, but you should understand how APIs, data models, and front-end interfaces interact.
  • High adaptability and quick problem-solving skills; you thrive in fast-paced environments and can think on your feet when requirements change or blockers arise.
  • Proficiency working with data and analytics tools such as Snowflake, Heap, and ContentSquare.

Reports to:  Director of Product

Total Rewards and Benefits: 

At OppFi, we are committed to fostering a fair and equitable workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including, but not limited to experience, skills, qualifications, and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process. In addition to base pay, the total compensation package includes eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level. 

OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical, dental, and vision coverage, and tuition reimbursement. Additional benefits include DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. OppFi also offers Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter. #LI-Remote

Compensation Range:$102,400—$153,600 USD

EEO Statement:

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. 

As part of OppFi’s commitment to providing equal opportunity to qualified individuals, OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements, please contact our People Team at recruiting@oppfi.com.

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://privacy.opploans.com/policies?name=california-disclosures-and-privacy-policy 

The information in this document is for general informational purposes only. It is not intended to be an all-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.

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