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Executive Assistant

Role overview

Summary

This role supports three senior leaders in Mercury's Product and Development organization by managing complex priorities and enhancing operational efficiency. You will leverage AI to streamline administrative tasks, enabling executives to focus on strategic initiatives and collaboration across teams.

Qualifications

  • Experience supporting multiple VP- or C-suite-level executives, ideally within a high-growth technology company.
  • Strong calendar management, prioritization and organizational skills.
  • Excellent judgment and the ability to make thoughtful decisions with limited direction.
  • Hands-on experience using AI tools to improve productivity, organization and decision support.
  • Clear, professional communication and confidence working with senior leaders.

Responsibilities

  • Manage complex calendars and scheduling for three senior leaders across multiple teams and time zones.
  • Help executives prioritize their time based on business goals, team needs and changing priorities.
  • Anticipate day-to-day needs and ensure leaders are prepared for meetings, decisions and key company moments.
  • Use AI and automation to streamline scheduling, meeting preparation, documentation, travel planning and other repeatable work.

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Decision Making
  • Scheduling
  • Communication
  • Prioritization
  • Detail Oriented
  • Teamwork
  • Time Management
  • Empathy

About the company

Mercury logo

Mercury

  • Fintech & Payments
  • Scaleup
  • 201–500
Mercury is a global life-science logistics partner, trusted for more than 40 years to move the world’s most time- and temperature-critical materials. We design GDP-compliant, end-to-end solutions for: • Cell & gene-therapy materials and clinical-trial drugs • Biological samples, human organs and tissue • Medical devices, diagnostics and research instruments DIFFERENTIATORS ✅ Dedicated 24/7/365 Customer Squads — named logistics experts who know your study or product line and act in minutes, not hours ✅ Mercury Portal — one log-in for real-time GPS & temperature visibility, automated customs paperwork, proactive delay alerts and historical analytics ✅ Next-Flight-Out, On-Board Courier & Direct-to/From-Patient services across 160+ countries ✅ In-house Quality & Regulatory team (GDP, IATA, TSA, DOT) and validated packaging from -196 °C to +25 °C ✅ Flexible pickups, customised invoices and consolidated reporting — a single source for all your shipping needs With Mercury, biotech, diagnostics and medical-device innovators stay focused on breakthroughs — while we deliver every mission-critical shipment safely, on schedule and in full compliance, moving science and health forward.

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Job description

At Mercury, we’re building financial products that help businesses operate and grow.Delivering that work requires strong coordination across Product, Engineering and Design, along with thoughtful executive support that helps our leaders remain focused on the company’s highest priorities.

We’re looking for an Executive Assistant to support three senior leaders across our Product and Development organization. You will serve as a trusted partner, managing complex priorities, strengthening operating rhythms and helping work move effectively across teams.

AI fluency will be an important part of this role. We’re looking for someone who uses AI thoughtfully to reduce administrative work, improve preparation and create more capacity for strategic executive partnership.

This role is well suited for someone who is highly organized, and always looking for ways to improve how work gets done.

What You’ll Do

  • Manage complex calendars and scheduling for three senior leaders across multiple teams and time zones.
  • Help executives prioritize their time based on business goals, team needs and changing priorities.
  • Anticipate day-to-day needs and ensure leaders are prepared for meetings, decisions and key company moments.
  • Support leadership meetings, quarterly and annual planning cycles, business reviews and other operating rhythms.
  • Coordinate agendas, pre-reads, meeting materials, action items and follow-up.
  • Plan team onsites and offsites.
  • Serve as a connector across Product, Engineering, Design and other cross-functional partners.
  • Use AI and automation to streamline scheduling, meeting preparation, documentation, travel planning and other repeatable work.
  • Document and share effective workflows, automations and best practices with the broader EA team.
  • Apply sound judgment when using AI, particularly when working with confidential or sensitive information.
  • Partner with the EA team to provide reliable coverage and continuity during absences and leave.

What You’ll Bring

  • Experience supporting multiple VP- or C-suite-level executives, ideally within a high-growth technology company.
  • Strong calendar management, prioritization and organizational skills.
  • Excellent judgment and the ability to make thoughtful decisions with limited direction.
  • A proactive approach and the ability to anticipate needs before they become urgent.
  • Clear, professional communication and confidence working with senior leaders.
  • The ability to manage competing priorities in a fast-moving and sometimes ambiguous environment.
  • Hands-on experience using AI tools to improve productivity, organization and decision support.
  • Curiosity about emerging technology and a willingness to test and refine new ways of working.
  • Strong judgment regarding privacy, accuracy and the appropriate use of AI-generated work.
  • An interest in learning how Product, Engineering and Design teams operate.
  • Strong attention to detail, empathy and a sense of humor.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$108,500—$135,600 USDUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$97,600—$122,000 USD

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