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Senior Litigation Paralegal

Role overview

Summary

This role supports Mercury's litigation team by managing high-volume legal workflows and driving execution on subpoenas, discovery, and demand letters. You will work closely with attorneys and Legal Operations to enhance systems and processes, ensuring efficient and accurate responses while fostering collaboration across the company.

Qualifications

  • 4+ years of experience with a law firm or in-house legal team.
  • Experience supporting subpoenas, law enforcement requests, and discovery.
  • Strong communication and cross-functional collaboration skills.
  • Preferred: Proactive approach and willingness to jump in where needed.
  • Preferred: Strong AI instincts and experience.

Responsibilities

  • Own core litigation-related workflows, including managing responses to subpoenas and law enforcement requests.
  • Lead high-volume intake and response processes, ensuring requests are tracked and deadlines are met.
  • Manage demand letter workflows end-to-end, including drafting responses for attorney review.
  • Collaborate with Legal Operations to build and improve systems that support litigation work.

Key facts

Hard skills

Other skills

  • Creativity
  • Systems Thinking
  • Communication
  • Proactivity

About the company

Mercury logo

Mercury

  • Fintech & Payments
  • Scaleup
  • 201–500
Mercury is a global life-science logistics partner, trusted for more than 40 years to move the world’s most time- and temperature-critical materials. We design GDP-compliant, end-to-end solutions for: • Cell & gene-therapy materials and clinical-trial drugs • Biological samples, human organs and tissue • Medical devices, diagnostics and research instruments DIFFERENTIATORS ✅ Dedicated 24/7/365 Customer Squads — named logistics experts who know your study or product line and act in minutes, not hours ✅ Mercury Portal — one log-in for real-time GPS & temperature visibility, automated customs paperwork, proactive delay alerts and historical analytics ✅ Next-Flight-Out, On-Board Courier & Direct-to/From-Patient services across 160+ countries ✅ In-house Quality & Regulatory team (GDP, IATA, TSA, DOT) and validated packaging from -196 °C to +25 °C ✅ Flexible pickups, customised invoices and consolidated reporting — a single source for all your shipping needs With Mercury, biotech, diagnostics and medical-device innovators stay focused on breakthroughs — while we deliver every mission-critical shipment safely, on schedule and in full compliance, moving science and health forward.

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Job description

Somewhere out there, a subpoena is being served. It has twenty-seven document requests, a Kafkaseque set of instructions, and someone on the other end who would like it handled yesterday. Next week, there will be more.

You can grind through that kind of volume by burning through headcount and leaving no stone unturned. Or you can meet it with creativity and judgment, stepping back to focus on what is actually needed and building systems so the next hundred meet the quality bar more easily than the last.

Litigation at Mercury is not about posturing or perfection. It’s about getting the important things right and knowing which things those are. As a Litigation Paralegal, you’ll join Mercury’s litigation team at a pivotal moment in the company’s story, drawing on your experience and judgment to help the company continue to innovate and scale as it builds a modern banking* experience trusted by more than 450,000 customers.

About the role

You’ll be a key member of our litigation team, supporting work across subpoenas, law enforcement requests, demand letters, discovery, and related workflows. You’ll partner closely with the Deputy General Counsel, Litigation & IP and Senior Litigation Paralegal but operate with a high degree of autonomy—owning high-volume processes, driving execution, and developing creative solutions that enable the team to amplify its impact even as the company grows and scales.

This is a hands-on, high-ownership role where you’ll be trusted to figure out the right approach where there’s no playbook, manage competing priorities, and keep things moving—even when the path isn’t perfectly clear.

What you’ll be doing

  • You’ll own core litigation-related workflows across the team, including managing responses to subpoenas and law enforcement requests, supporting discovery efforts, and coordinating litigation holds and document production.
  • You’ll take the lead on high-volume intake and response processes, ensuring requests are tracked, deadlines are met, and responses are prepared efficiently and accurately.
  • You’ll manage demand letter workflows end-to-end, including intake, drafting responses for attorney review, and driving matters through resolution.
  • You’ll partner closely with attorneys to draft materials and move work forward independently, escalating more complex or higher-risk issues when needed.
  • You’ll collaborate with Legal Operations to build and improve systems that support this work, including developing templates, playbooks, and more scalable processes for handling subpoenas, summons, and related matters.
  • You’ll help oversee and improve automation and AI-assisted tooling in this space—ensuring outputs are accurate, handling exceptions, and identifying opportunities to expand automation over time.
  • You’ll work cross-functionally with teams across the company to gather information and coordinate responses, and externally with vendors or outside counsel where needed.

Who you are

An exceptional paralegal with 4+ years of experience with a law firm or in-house legal team (or a combination of both). In addition, you’ll have:

  • Meaningful experience supporting subpoenas, law enforcement requests, discovery, and other high-volume legal workflows
  • Strong judgment and comfort taking ownership of work from start to finish
  • Strong communication and cross-functional collaboration skills
  • A proactive, low-ego approach and a willingness to jump in where needed

What we’d love to see

  • A systems-oriented mindset—you’re always looking for ways to help us meet the quality bar more efficiently and consistently
  • Creativity and a willingness to push beyond “the way things are normally done”
  • Strong AI instincts and experience – can evaluate tools, deploy them responsibly, and drive adoption to make the team meaningfully faster

About the Legal team

Our Legal team exists to help Mercury build faster and better – responsibly.

We focus on thinking from first principles, creating valuable business outcomes, producing high-quality work, and doing it in a super-collaborative, growth-oriented team setting. We partner closely with teams across the company and believe that good legal judgment, applied thoughtfully, enables innovation rather than standing in its way.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$128,600—$144,600 USDUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$115,700—$130,100 USD

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