Pharmacy Technician – Hybrid/Remote

Location: Louisville, KY | Hybrid (On-Site & Work from Home)

Inizio Engage is seeking a detail-oriented and patient-focused Pharmacy Technician to join our HUB Patient Support Services team in Louisville, Kentucky.

In this role, you will support our non-dispensing pharmacy operations, helping ensure prescriptions and patient information are processed accurately and efficiently. Working closely with pharmacists, healthcare providers, pharmacy partners, and our HUB services team, you will play an important role in supporting patients throughout their treatment journey.

This is a hybrid opportunity combining on-site collaboration with the flexibility to work from home.

This is your opportunity to join Inizio Engage and make a meaningful difference in patients' lives!

Why You’ll Love Working Here

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference

We’re also proud to be recognized for creating an exceptional employee experience:

• Best Place to Work in BioPharma — 2022, 2023, 2025
• Certified Great Place to Work® — 2021, 2023, 2025, 2026

Learn more: https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• Process incoming prescriptions, electronic prescriptions, and fax communications accurately and efficiently within our non-dispensing pharmacy.
• Create and maintain patient profiles, enter prescription information, and process prescription orders in accordance with established procedures.
• Review and triage communications from patients, prescribers, and pharmacy partners, directing clinical questions to pharmacists as appropriate.
• Maintain complete and accurate patient records, documenting prescription updates, communications, and other relevant information.
• Collaborate with pharmacists, external specialty pharmacies, prescribers, and HUB Patient Support Services teams to coordinate pharmacy workflows and support patient care.
• Support the implementation of pharmacy procedures and operational improvements to enhance accuracy, efficiency, and service quality.
• Follow applicable pharmacy regulations, HIPAA requirements, professional standards, and established operating procedures.
• Help ensure pharmacy services meet quality standards and established service level agreements (SLAs).
• Participate in team meetings, training, and ongoing professional development activities.
• Assist with additional pharmacy operations, projects, and responsibilities as needed.

What do you need for this position?

• High school diploma or GED required.
• Current Kentucky pharmacy technician license or eligibility for licensure required.
• Minimum 2 years of pharmacy experience required.
• Previous pharmacy intake experience required.
• Strong knowledge of pharmacy terminology, prescription processing, SIG codes, and brand and generic medication names.
• Proficiency in prescription data entry, pharmacy technology, and computer systems.
• Strong attention to detail with excellent organizational, time-management, and analytical skills.
• Excellent interpersonal and communication skills with the ability to collaborate across pharmacy and healthcare teams.
• Ability to work independently, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Strong commitment to patient confidentiality, regulatory compliance, and high-quality patient service.
• Flexibility to work in a hybrid environment, including required on-site work in Louisville, Kentucky.

Preferred Qualifications

• National Pharmacy Technician Certification (PTCB).
• Associate or bachelor's degree.
• Four or more years of pharmacy experience.
• At least one year of specialty pharmacy or non-dispensing pharmacy experience.
• Familiarity with specialty pharmacy operations, patient support services, and healthcare coordination workflows.
• Strong independent problem-solving skills and resourcefulness.

The base pay range for this position is $24.00/hr – $33.65/hr. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

Equal Opportunity & Inclusion 

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. 

Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law. 

Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.  

Candidate Use of Artificial Intelligence in Interviews 

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.