Senior Bilingual Communications Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:​
• Medical, Dental, and Vision Insurance with company premium assistance​
• Life, AD&D, and long-term disability coverage paid for by the company​
• RRSP company match ​
• Paid vacation, sick and personal time​
• Paid company holidays​
• Paid Volunteer Time; giving back to our communities is important to us​
• Employee Referral Bonus Program​
• Employee Recognition Program – convert your recognition points into gift cards​
• Employee Assistance Program – offers benefits to help you manage daily responsibilities​
• Access to training opportunities to advance further in your career

Job Description

We’re looking for a bilingual communications professional to keep employees informed, engaged, and connected, and to ensure our messages to internal and external audiences are clear, consistent, and aligned with our brand as we grow in Quebec. You’ll partner with leaders on communications, manage key engagement channels, support organizational change, and advise on French-language content and Quebec norms. This is an individual contributor role for someone who combines strong communications expertise with hands-on execution and works well independently.

What you’ll be doing:

• Develop and execute communications plans and campaigns that support business goals, engagement, and change
• Advise leaders on messaging, engagement, and communications challenges
• Write, edit, and distribute communications in English and French, including announcements, leadership messages, presentations, and newsletters
• Review French-language content, including AI-assisted translations, for quality and Quebec communication norms
• Own key channels (ContactMonkey, SharePoint/intranet, Viva Engage, employee email) and lead the relaunch of Viva Engage as a community platform
• Run intake and project management for communications requests
• Manage the communications calendar and coordinate cross-functional initiatives
• Create videos, meetings, and live virtual events
• Partner with Human Resources, Health & Safety, and other teams on recurring engagement programs
• Support employee, customer, and external communication materials so messaging stays coordinated across audiences.
• Analyze metrics and employee feedback to measure effectiveness and recommend improvements
• Maintain crisis communications plans and templates, including French-language readiness
• Ensure content follows AP Style and brand and editorial guidelines
• Identify emerging communications trends and tools, including AI, and recommend improvements

What you bring:

• Professional-level written and spoken English and French (required)
• 6+ years of experience in corporate, internal, or employee communications, public relations, or a related field
• Exceptional writing, editing, and proofreading skills for internal and external audiences, including executive communications
• Strong knowledge of AP Style, brand management, and corporate editorial standards
• Experience developing communications plans, engagement initiatives, and change communications
• Cultural awareness of Quebec communication norms and experience adapting content for French-speaking audiences
• Strong project management, stakeholder management, and organizational skills
• Strong analytical skills, with the ability to use metrics and feedback to improve communications
• A proactive, self-directed approach with creativity in solving complex problems
• Exceptional integrity and discretion with confidential information
• Advanced Microsoft Office skills; experience with SharePoint, ContactMonkey, Viva Engage, or similar platforms is a plus
• Preferred: postsecondary education in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent experience

Targeted Compensation:

$35-$37/h

Nous recherchons un(e) professionnel(le) de la communication bilingue pour veiller à ce que nos employés restent informés, mobilisés et connectés. Vous aurez pour mission de garantir que nos messages, destinés tant aux publics internes qu’externes, soient clairs, cohérents et en phase avec notre image de marque, dans le contexte de notre croissance au Québec. Vous collaborerez avec les dirigeants sur les enjeux de communication, gérerez des canaux de mobilisation clés, accompagnerez les changements organisationnels et apporterez vos conseils en matière de contenu en français et de normes propres au Québec. Il s’agit d’un poste de contributeur individuel qui exige une solide expertise en communication, une capacité à assurer une exécution concrète sur le terrain, ainsi qu’une grande autonomie.

Vos responsabilités:

• Élaborer et mettre en œuvre des plans et des campagnes de communication qui soutiennent les objectifs d’affaires, l’engagement et la gestion du changement.
• Conseiller les dirigeants sur les enjeux liés à la messagerie, à l’engagement et aux communications.
• Rédiger, réviser et diffuser des communications en français et en anglais, notamment des annonces, des messages de la direction, des présentations et des infolettres.
• Vérifier la qualité et la conformité aux normes de communication québécoises du contenu en français, y compris les traductions assistées par IA.
• Gérer les principaux canaux (ContactMonkey, SharePoint/intranet, Viva Engage, courriel des employés) et piloter la refonte de Viva Engage en tant que plateforme communautaire.
• Assurer la réception et la gestion de projet des demandes de communication.
• Gérer le calendrier des communications et coordonner les initiatives interfonctionnelles.
• Créer des vidéos, organiser des réunions et des événements virtuels en direct.
• Collaborer avec les ressources humaines, la santé et la sécurité au travail et d’autres équipes sur les programmes d’engagement récurrents.
• Veiller à la cohérence des messages pour les communications internes, externes et externes. • Analyser les indicateurs et les commentaires des employés pour mesurer l'efficacité et recommander des améliorations
• Maintenir à jour les plans et modèles de communication de crise, y compris la version française
• Veiller à ce que le contenu respecte les normes de style AP, la marque et les directives éditoriales
• Identifier les nouvelles tendances et les nouveaux outils de communication, notamment l'IA, et recommander des améliorations

Ce que vous apportez:

• Maîtrise de l’anglais et du français, à l’écrit comme à l’oral, dans un contexte professionnel (exigée)
• Plus de 6 ans d’expérience en communication d’entreprise, communication interne, communication auprès des employés, relations publiques ou dans un domaine connexe
• Excellentes compétences en rédaction, révision et correction de textes destinés à des publics internes et externes, y compris la communication auprès de la haute direction
• Solide connaissance des normes rédactionnelles (type AP Style), de la gestion de marque et des standards éditoriaux en entreprise
• Expérience dans l’élaboration de plans de communication, d’initiatives d’engagement et de stratégies de communication liées au changement
• Connaissance des normes de communication propres au Québec et expérience dans l’adaptation de contenus pour un public francophone
• Solides compétences en gestion de projet, en gestion des parties prenantes et en organisation
• Fortes capacités d’analyse, avec la faculté d’utiliser des indicateurs de performance et des rétroactions pour améliorer les communications
• Approche proactive et autonome, alliée à une grande créativité dans la résolution de problèmes complexes
• Intégrité exemplaire et grande discrétion dans le traitement d’informations confidentielles
• Maîtrise avancée de la suite Microsoft Office ; une expérience avec SharePoint, ContactMonkey, Viva Engage ou des plateformes similaires constitue un atout
• Atout : formation postsecondaire en communication, relations publiques, journalisme, marketing ou dans un domaine connexe, ou expérience équivalente

Rémunération cible:

35$ à 37$/h

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

CLEAResult leverages AI and other technologies across the organization. Employees are expected to effectively use approved AI-enabled tools, as appropriate for their role, and in accordance with company policies and applicable laws.

Canadian Commercial Driving Requirements

If applicable, meet all qualification, licensing, medical, and compliance requirements for commercial drivers under applicable provincial and territorial laws, the Canadian National Safety Code (NSC), and any federal regulations for extra‑provincial operations, including hours‑of‑service and safety fitness requirements.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.