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Program Coordinator

Role overview

Summary

The Program Coordinator role at CLEAResult focuses on facilitating communication between staff, clients, and customers. This position is essential for maintaining accurate project documentation and data organization, contributing to the company's mission of promoting sustainable energy solutions.

Qualifications

  • Customer service experience.
  • Highly organized with close attention to detail.
  • Strong written and verbal communication skills.
  • Ability to work in a fast-paced environment.
  • Preferred: Previous relevant industry experience

Responsibilities

  • Review project documentation for accuracy and completion.
  • Enter, modify, and track data via multiple web-based applications.
  • Identify and escalate customer concerns to appropriate supervisors.
  • Ensure data in web-based applications are up-to-date and accurate.

Key facts

Hard skills

Other skills

  • Customer Service
  • Detail Oriented
  • Communication
  • Self-Motivation

About the company

CLEAResult logo

CLEAResult

  • Climate Tech & Carbon
  • Large
  • 1,001–5,000
CLEAResult is the largest provider of energy efficiency, energy transition and decarbonization solutions in North America. Since 2003, our mission has been to change the way people use energy. Today, our experts lead the transition to a sustainable, equitable, and carbon-neutral future for our communities and our planet. Our hometown teams collaborate with a diverse network of local partners to deliver world-class technology and personalized services that make it easy for commercial and industrial businesses, governments, utilities, and residential customers to reduce their energy use and carbon footprint. CLEAResult is headquartered in Austin, Texas, and has over 2,400 employees in more than 60 cities across the U.S. and Canada. CLEAResult is a portfolio company of TPG’s global impact group, The Rise Fund.

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Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as a Program Coordinator. The Program Coordinator will serve a key role in facilitating the flow of information between CLEAResult staff, clients and customers. Ideal candidates are tech-savvy, self-motivated go-getters who are responsible, accountable and reliable to meet our customer’s and client’s needs!​

For this opportunity, you’re a great fit if you can… 

· Review project documentation to ensure accuracy and completion.

· Be highly detailed and independent in exercising judgment for matters concerning project execution, data storage, and data organization.

· Enter, modify and track data via multiple web-based applications.

· Ensure data in web-based applications are up-to-date and accurate.

· Identify and escalate customer concerns to the appropriate supervisors.

In this exciting career opportunity, you will have…

· Previous relevant industry experience preferred but training will be provided.

· Ability to work in a fast-paced environment.

· Customer service experience.

· Highly organized with close attention to detail.

· Strong written and verbal communication.

· Willing and eager to learn.

Targeted Compensation Range...

$20 USD

Compensation Range

$19.55 - $27.25

Currency

USD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.


CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.


CLEAResult leverages AI and other technologies across the organization. Employees are expected to effectively use approved AI-enabled tools, as appropriate for their role, and in accordance with company policies and applicable laws.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.


Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.


The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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