Graphic/Production Designer

Artemis is seeking a full-time Graphic/Production Designer to help create and produce campaign creative, digital advertising, social media graphics, print collateral, signage, and event materials that promote CBP’s Trusted Traveler Programs, including Global Entry, to domestic and international audiences. The designer will take work from concept through production-ready files, ensuring every piece is on brand, accurate, and delivered on schedule.

The Graphic/Production Designer role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in graphic design and print production for marketing campaigns and outreach materials. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude.

This is a contingent hire position.

Offers will be contingent upon client approval and ability to meet security requirements.

Remote work is anticipated. However, occasional travel for client engagements may be required.

• Develop new and update existing creative content for national and international advertising and marketing campaigns.
• Design and digitally manipulate social media graphics for platforms including Instagram, X/Twitter, and YouTube, including approximately 52 social media posts per year.
• Design and produce collateral such as posters, brochures, print publications, fact sheets, tear sheets, and flyers, including approximately 2,000 folded letter-size flyers and brochures per year.
• Design physical and electronic information signage that supports the Global Entry continuum (application, processing, enrollment, and arrival), including approximately 1,000 letter-size signs per year for CBP-designated locations.
• Support analysis of signage needs and the development of wayfinding requirements.
• Design pop-up banners (approximately 100 per year, averaging 3’ wide x 6’ high with stand), booth graphics, and exhibit materials for tradeshows, conferences, and outreach events, and update booth graphics and creative assets as needed.
• Design outreach and promotional items, including approximately 10,000 nominal-value items per year delivered to conference locations.
• Design new and enhance existing advertisements for digital, print, billboard, and out-of-home placements that support the media buy plan.
• Prepare print-ready files, specify print requirements, and review proofs with print and fulfillment vendors to ensure quality and on-time delivery.
• Adapt and localize designs for translated content in English and the 10 foreign languages currently supported, including right-to-left languages such as Arabic.
• Ensure all designs adhere to existing DHS and CBP branding and build on previously developed designs, logos, and campaign assets.
• Produce accessible, Section 508-compliant digital documents and graphics.
• Deliver editable, production-ready source files for the Portfolio of Materials Produced delivered to CBP.

• 3 years of experience.
• Bachelor’s degree in related field (e.g., graphic design, visual communications, or fine arts).
• Portfolio demonstrating campaign creative, social media graphics, print collateral, signage, and event or exhibit materials.
• Advanced proficiency in Adobe Creative Cloud (InDesign, Illustrator, and Photoshop).
• Working knowledge of print production, including prepress, color management, large-format printing, and vendor coordination.
• Experience designing within established brand standards.
• Strategic thinker with a forward-looking approach to marketing trends and technologies.
• Strong problem-solving skills and the ability to think critically.
• Ability to manage competing deadlines.
• Experience supporting complex projects and transformation efforts within the federal government.
• Comfortability with supporting complex client relationships.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

• Strong critical thinking, analytical and time management skills.
• Proven ability to organize, prioritize, and work well with others.
• Ability to communicate thoughts, ideas, and solutions logically both written and orally.
• Ability to stay calm under pressure and in a fast-paced environment.
• Ability to receive feedback from clients and implement changes quickly and effectively.
• Ability to get up to speed quickly on complex issues.
• Desire to work in a fast-paced, rapidly evolving environment.

While performing the duties of this job, the employee is regularly required to sit for extended periods, use a computer keyboard and mouse, and communicate verbally and in writing. The employee may occasionally need to stand, walk, bend, or lift up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.