Description:
WHO WE ARE
AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and help organizations thrive and grow. As the world's leading provider of collaboration technology solutions and managed services, we help organizations create seamless experiences across workplaces, learning environments, and customer engagement platforms.
Our highly certified experts, innovators, and customer-focused teams share a vision of helping people work smarter and live better. We believe our success is built through collaboration, inclusion, and empowering our people to make a meaningful impact.
WHAT YOU’LL DO
The Director, Strategic Growth is responsible for leading the execution of AVI-SPL’s most significant and complex enterprise pursuits, translating Strategic Growth and Sales strategies into coordinated
cross-functional action, high-quality proposal development and pursuit support, resulting in measurable business results.
Reporting to the Vice President, Strategic Growth, this role leads the daily execution, resources, processes, and support capabilities required to effectively manage complex pursuits from opportunity planning through customer response.
The Director also leads Strategic Growth Operations, including coordinating pursuit and proposal execution, ensuring strong cross-functional coordination, disciplined processes, and accurate compliant, high-quality deliverables. This role will develop and implement scalable processes, tools, reporting, analytics, and operational standards necessary to strengthen execution, proposal effectiveness, increase sales, and support a scalable Strategic Growth organization.
Key Responsibilities
- Provide leadership and accountability for the execution of designated strategic and complex enterprise opportunities, ensuring alignment with business objectives and successful outcomes.
- Partner with Sales and Strategic Growth leadership to translate strategies into operational priorities, execution plans, and measurable business objectives.
- Lead cross-functional collaboration across Sales, Engineering, Services, Operations, Pricing, Finance, Legal, Procurement, and Global Deployment, to drive alignment, accountability, and execution.
- Establish clear ownership, timelines, milestones, and performance expectations across strategic opportunities and proposal development to ensure timely and effective execution.
- Establish operational priorities, resolving cross-functional challenges, and making decisions within established strategic and financial guidelines.
- Identify and address risks, gaps, and dependencies that could impact competitiveness, profitability, or successful execution, escalating significant strategic, commercial, operational, or resource decisions to the Vice President, Strategic Growth as appropriate.
- Ensure proposed solutions align with customer requirements and are commercially sound, operationally executable, and scalable.
- Support customer meetings, workshops, presentations, and executive engagements for strategic opportunities.
- Ensure proposal responses are compliant, complete, accurate, responsive to customer requirements, and delivered on time.
- Provide quality assurance and oversight across proposal assignments and customer-facing deliverables.
- Implement and administer Strategic Growth pursuit and proposal processes, governance checkpoints, workflows, tools, and standards.
- Facilitate defined gate reviews, pursuit checkpoints, and proposal reviews and ensure required inputs and deliverables are complete.
- Maintain opportunity tracking and reporting throughout the pursuit and proposal lifecycle.
- Develop, document, and maintain proposal processes, standard operating procedures, playbooks, tools, templates, checklists, standards, and reusable content that improve consistency, quality, and execution.
- Provide leadership and oversight of Strategic Growth Operations, establishing operational priorities, performance measures, and scalable processes that support business growth.
- Lead and develop the team responsible for proposal management and pursuit support, establishing clear priorities, accountability, performance expectations, and capabilities aligned with Strategic Growth objectives.
- Establish and monitor key performance indicators for strategic opportunities and Strategic Growth Operations, identifying trends, addressing performance gaps, and driving continuous improvement.
- Develop and implement operational standards and best practices that improve organizational effectiveness, execution quality, accountability, and scalability across Strategic Growth.
- Identify process gaps and recommend improvements to Strategic Growth leadership.
- Identify opportunities to leverage technology, automation, and AI to streamline processes, improve operational efficiency, and increase sales effectiveness.
- Capture lessons learned and translate successful approaches into repeatable practices across Strategic Growth and the broader Sales organization.
- Provide leadership and direction to assigned employees, including performance management, employee development, succession planning, and building team capabilities.
- Balance workload, deadlines, complexity, and strategic importance when assigning team resources.
- Evaluate organizational capabilities, resource requirements, and operational gaps, recommending improvements to the Vice President, Strategic Growth to support future business growth.
- Perform other duties, responsibilities, and strategic initiatives as assigned in support of organizational priorities and business objectives.
WHAT WE’RE LOOKING FOR
Must-Haves:
- 10+ years of experience in enterprise sales support, business development, commercial operations, program leadership, systems integration operations, or related functions, with 5+ years leading complex cross-functional opportunities, programs, or teams.
- Demonstrated ability to translate strategy into structured execution and measurable results.
- Strong understanding of complex enterprise sales and customer engagement processes.
- Strong commercial and operational business acumen.
- Demonstrated ability to influence and lead effectively across a matrixed organization.
- Strong problem-solving, organization, and decision-making skills.
- Excellent communication, facilitation, presentation, and stakeholder management skills.
- Experience developing processes, performance metrics, and continuous improvement initiatives.
- Bachelor’s degree in Business, Engineering, Technology, Operations, or a related field, or equivalent professional experience.
- Ability to travel as required.
Nice-To-Haves:
- Experience within AV, UC&C, IT services, managed services, technology integration, or professional services.
- Experience supporting Fortune 500 or multinational enterprise customers.
- Experience supporting global or multi-regional opportunities.
- Experience with complex pricing, commercial models, and deal governance.
- Experience implementing workflow automation, analytics, CRM, or AI-enabled sales tools.
- PMP, CTS, or related professional certification.
WHY YOU’LL LIKE WORKING HERE
- Medical benefits, including vision and dental
- Paid holidays and PTO
- Enjoyable and dynamic company culture
- Training and professional development opportunities
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Pay Type
Min Base
Max Base
Salary
$101k
$135k
This pay range represents the base salary for this position. Actual compensation within the range will depend on a variety of factors including but not limited to experience, skills, and location.
