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HealthShare Application Engineer (Remote Opportunity)

Role overview

Summary

This role supports the Department of Veterans Affairs by maintaining and enhancing InterSystems HealthShare environments and healthcare interoperability solutions. You will be responsible for ensuring the reliability and availability of these systems while implementing automation processes and providing technical support.

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline.
  • 3–5 years of professional experience in healthcare IT, or federal government contracting environments.
  • Hands-on experience with InterSystems HealthShare, IRIS, or Caché, including one or more components such as Health Connect, Unified Care Record (UCR), Provider Directory, or IRIS for Health.
  • Experience supporting healthcare interoperability solutions utilizing HL7, FHIR, CDA/CCDA, web services, APIs, and related healthcare data exchange standards.
  • Experience developing and maintaining CI/CD pipelines and automating infrastructure, testing, or deployments using Jenkins, Ansible, or similar DevOps technologies.

Responsibilities

  • Support InterSystems HealthShare, IRIS, and Caché environments, including installation, configuration, upgrades, and patch management.
  • Provide Tier 3 support for HealthShare applications, interoperability services, and related middleware technologies.
  • Maintain and enhance CI/CD pipelines and automation processes to improve software delivery and operational efficiency.
  • Manage certificate lifecycle activities, including updates and maintenance across production and non-production environments.

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • Application Support Engineer
  • English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Analytical Thinking
  • Communication
  • Problem Solving

About the company

Mind Computing logo

Mind Computing

  • IT Services & Consulting
  • Startup
  • 11–50
Mind Computing is a next-generation digital services consulting firm. We enable our clients to be on the forefront and experience the NEXT – the next innovation, the next optimization and the next advantage! By synchronizing, orchestrating and implementing next-gen concepts such as integrative blockchain, smart internet of things, human-centric artificial intelligence & predictive analytics, we work with our clients for creating a better tomorrow. We support our clients on their most critical issues and opportunities related to implementing and integrating with cutting edge tools and technologies in the areas of business strategy, technology roadmap, technology implementation, program management, advisory services, organizational change management, training and managed contact centers. This enables our clients make better decisions, convert those decisions to actions, and deliver the sustainable success they desire. for more information, please visit us at www.mindcomputing.com

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Job description

Mind Computing is seeking a full-time, 100% remote HealthShare Application Engineer to support a project with the Department of Veterans Affairs (VA). The ideal candidate will support and maintain InterSystems HealthShare environments, healthcare interoperability solutions, middleware platforms, and cloud-based infrastructure. This role requires hands-on experience with HealthShare, IRIS, healthcare data exchange standards, DevOps practices, and production support in highly available environments.

The candidate must reside within the continental US.

Responsibilities:

  • Support InterSystems HealthShare, IRIS, and Caché environments, including installation, configuration, upgrades, and patch management.
  • Provide Tier 3 support for HealthShare applications, interoperability services, and related middleware technologies.
  • Maintain and enhance CI/CD pipelines and automation processes to improve software delivery and operational efficiency.
  • Manage certificate lifecycle activities, including updates and maintenance across production and non-production environments.
  • Support authentication and access management solutions, including OAuth, Single Sign-On (SSO), and Active Directory Federation Services (ADFS) integrations.
  • Support healthcare interoperability solutions and interfaces utilizing HL7, FHIR, CDA/CCDA, APIs, and related healthcare data exchange standards.
  • Monitor system performance, troubleshoot technical issues, and implement proactive solutions to maintain platform reliability and availability.
  • Support infrastructure automation, testing, and deployments using DevOps tools and technologies.
  • Participate in an on-call rotation, as required, to troubleshoot critical production issues and maintain HealthShare environment availability.
  • Perform additional duties as needed to support project objectives and organizational innovation initiatives.

Qualifications:

  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline.
  • 3–5 years of professional experience in healthcare IT, or federal government contracting environments.
  • Hands-on experience with InterSystems HealthShare, IRIS, or Caché, including one or more components such as Health Connect, Unified Care Record (UCR), Provider Directory, or IRIS for Health.
  • Experience supporting healthcare interoperability solutions utilizing HL7, FHIR, CDA/CCDA, web services, APIs, and related healthcare data exchange standards.
  • Experience developing and maintaining CI/CD pipelines and automating infrastructure, testing, or deployments using Jenkins, Ansible, or similar DevOps technologies.
  • Experience with cloud platforms such as AWS and Azure.
  • Experience configuring, monitoring, and supporting enterprise middleware or healthcare integration platforms in production environments.
  • Knowledge of Agile/SAFe methodologies, DevOps practices, Linux/Unix administration, Apache, and Python scripting.
  • Strong troubleshooting, analytical, communication, and problem-solving skills.

Additional Qualifications:

  • Experience supporting the Department of Veterans Affairs (VA) or other federal government organizations, particularly healthcare modernization, data migration, data syndication, or interoperability initiatives.
  • Experience supporting HealthShare production environments, interoperability interfaces, and healthcare integration workflows.
  • Familiarity with monitoring and observability platforms such as Splunk, Dynatrace, and AWS CloudWatch.
  • AWS Certified Solutions Architect – Associate or a comparable cloud certification.
  • Ability to obtain a government security clearance.

Benefits:

  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

Mind Computing is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

At this time, we are unable to offer sponsorship.

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