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Remote Scheduler, Healthcare industry

Role overview

Summary

This role supports daily operations in the healthcare industry by coordinating schedules and providing administrative assistance. You will ensure a positive experience for clients and internal teams while maintaining accurate records and documentation.

Qualifications

  • Minimum 1 year of experience in scheduling and healthcare.
  • Advanced English (B2+, C1).
  • Excellent organization and attention to detail.
  • Experience handling calls and administrative tasks.
  • Proficiency in Microsoft Office and digital tools.

Responsibilities

  • Coordinate and update schedules and agendas.
  • Follow up on changes, cancellations, and urgent requests.
  • Attend calls and provide support to clients and internal teams.
  • Collect and accurately record information.

Key facts

Hard skills

Other skills

  • Scheduling
  • Customer Service
  • Time Management
  • Detail Oriented
  • Problem Solving
  • Verbal Communication Skills
  • Multitasking
  • Calmness Under Pressure

About the company

Solvo Global logo

Solvo Global

  • Outsourcing & BPO
  • SME
  • 501–1,000
Solvo Global provides exceptional and affordable remote talent solutions to US and Canadian businesses. Our vetted and specialized professionals become an extension of your organization, helping you scale operations with full control and access. Our near-shore experience includes working in the same time zone, no language barriers, a strong work ethic, and mirroring your office environment. Whether you are in need of 1 professional or 100, we can help you reduce employment costs and gain access to top talent. Foster business growth for your business today. Contact us to learn more.

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Job description

Estamos buscando un(a) Administrative Assistant / Scheduler para apoyar operaciones diarias, coordinar horarios, brindar soporte administrativo y asegurar una excelente experiencia para clientes y equipos internos.

✅ Responsabilidades

  • Coordinar y actualizar agendas y horarios.
  • Dar seguimiento a cambios, cancelaciones y solicitudes urgentes.
  • Atender llamadas y brindar soporte a clientes y equipos internos.
  • Recopilar y registrar información de forma precisa.
  • Mantener bases de datos, registros y documentación actualizada.
  • Apoyar proyectos administrativos y operativos.
  • Garantizar la exactitud de la información y el cumplimiento de procesos internos.

✅ Requisitos

  • Mínimo 1 año de experiencia en: Scheduling, healthcare,
  • Inglés avanzado (B2+,C1)
  • Excelente organización y atención al detalle.
  • Experiencia manejando llamadas, seguimiento de casos y tareas administrativas.
  • Capacidad para trabajar bajo presión y gestionar múltiples prioridades.
  • Manejo de Microsoft Office y herramientas digitales.

⭐ Perfil Ideal

  • Proactivo(a) y orientado(a) al servicio.
  • Excelente comunicador(a).
  • Organizado(a) y multitarea.
  • Enfocado(a) en la solución de problemas.
  • Cómodo(a) trabajando en ambientes dinámicos y de ritmo rápido.

🎯 Habilidades Clave

Scheduling • Customer Service • Administrative Support • Call Handling • Data Entry • Documentation Management • Operations Coordination • Time Management • Attention to Detail • Problem Solving • Communication Skills • Multitasking

#LI-Onsite

Requisitos

Estudios

Bachillerato / Educación Media

Idiomas

Inglés - Avanzado None

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