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Technical Pre-Sales Specialist

Role overview

Summary

This role focuses on providing technical expertise and solutions during the sales process at Forwood. You will collaborate with Account Executives to address customer challenges and demonstrate the value of Forwood's SaaS-based Critical Risk Management System.

Qualifications

  • 3–5+ years’ experience in technical pre-sales, solutions engineering, or a similar customer-facing technical role.
  • Strong understanding of SaaS platforms and solution architecture.
  • Experience delivering product demos, technical consultations and customer discovery.
  • Strong communication, relationship-building and problem-solving skills.
  • Familiarity with RFP/RFI processes and technical proposals.

Responsibilities

  • Deliver engaging product demonstrations and technical consultations to prospective customers.
  • Work closely with Account Executives to understand customer challenges and shape solutions.
  • Translate complex technical capabilities into clear business value for various audiences.
  • Support technical and functional responses for RFPs/RFIs and customer proposals.

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • Pre-Sales Manager
  • English

Hard skills

Other skills

  • Relationship Building
  • Communication
  • Problem Solving

About the company

Forwood Safety logo

Forwood Safety

  • RegTech & Compliance
  • 51–200
Forwood is an innovative, values-driven company with a laser focus on fatality prevention. Established in 1995, Forwood have grown from a small business to a cutting edge technology company supported by a strong consulting and coaching division. Forwood have developed globally standardized Critical Control Checklists for all Major Hazards and Critical Risks. These Checklists make a massive and profound difference in the workplace and they are offered as an integral part of our Fatality Prevention Solution.About Forwood:Forwood is about making the world a safer place to work by providing innovative safety solutions wherever human life is at risk. We are a specialist fatality prevention service provider; combining in-depth industry knowledge with leading edge technology and the latest thinking and approaches in safety tools and techniques; that deliver results.Forwood History:The corporation’s history began with an accident that occurred in 1981 when a young driller's offsider had 3 fingers amputated after going through the top cogs on a percussion drill rig. On that day the offsider was lucky not to fall from the top of the drill mast and lose his life. Today that offsider is the CEO of Forwood Safety and he has dedicated his life to fatality elimination in the workplace.Vision & Values:It is our dream to eradicate fatalities from the workplace and make these unacceptable events a safety statistic of the past. Through industry collaboration we truly believe this is possible, and thus, our focus is unwavering. This is why Forwood Safety exists, and why the Forwood Group of companies were created. To eliminate and totally eradicate fatalities from the workplace and to see all employees and contractors return home each day safe and sound.Locations:Like many modern organizations, Forwood has a multitude of satellite offices strategically positioned around the globe.

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Job description

Drive Meaningful Impact at Forwood – Join Us as a Technical Pre-Sales Engineer

Forwood is a global organisation comprising of a team of passionate, values driven professionals with a laser focus on fatality prevention. We have created a robust SaaS-based Critical Risk Management System that has been implemented in some of the largest high risk operations in the world and together with the people who work in those locations it has delivered profound results.  

We’re looking for a Technical Pre-Sales Specialist based in the US to join our Global Sales team. You will primarily with our US & Europe based Account Executives, providing technical expertise and solutions throughout the sales process to potential clients. teams.

What you’ll be doing

  • Deliver engaging product demonstrations and technical consultations to prospective customers.
  • Work closely with Account Executives to understand customer challenges, shape solutions and help progress opportunities.
  • Translate complex technical capabilities into clear business value for technical and non-technical audiences.
  • Build trusted relationships with customers, prospects and channel partners.
  • Support technical and functional responses for RFPs/RFIs and customer proposals.
  • Collaborate with colleagues across our global sales team.

What we’re looking for

  • 3–5+ years’ experience in technical pre-sales, solutions engineering, or a similar customer-facing technical role.
  • Strong understanding of SaaS platforms and solution architecture.
  • Experience delivering product demos, technical consultations and customer discovery.
  • A natural ability to make complex technical concepts easy to understand.
  • Strong communication, relationship-building and problem-solving skills.
  • Familiarity with RFP/RFI processes and technical proposals.
  • Comfortable working independently in a remote, global environment.

This role gives you the opportunity to combine technology, problem-solving and customer engagement while having a direct impact on how organizations understand and adopt Forwood’s solutions.

If you enjoy getting to the heart of customer challenges, demonstrating technology and turning technical capability into real business value, we’d love to hear from you.

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