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Itinerary Customer Service Advisor (Remote)

Role overview

Summary

This role focuses on providing customer service by assisting clients with coordinating reservations and related services. You will work independently in a remote environment, ensuring that client preferences are met through detailed arrangements and effective communication.

Qualifications

  • Authorized to work in the United States.
  • Strong written and verbal English communication skills.
  • Reliable internet connection and smartphone.
  • At least 18 years of age.
  • Preferred: Laptop or desktop PC is highly recommended.

Responsibilities

  • Assist clients with making personalized service arrangements
  • Research and compare available options to meet client preferences
  • Confirm reservations and ensure accuracy of details
  • Provide clear, professional communication via email and phone

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Detail Oriented
  • Multitasking

About the company

Triptastic Adventures logo

Triptastic Adventures

  • Travel, Tourism & Airlines
  • Unknown
Unknown

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Job description

Role Overview
We are growing and seeking customer-centered applicants with a strong work ethic who enjoy assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is most appropriate for those who are detail-oriented, driven, multitaskers, and are comfortable working independently in a remote environment.

Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Complete required training and participate in ongoing training

What We Offer
100% remote
Flexible scheduling
Supportive team 

Qualifications
Must be authorized to work in the United States
Strong written and verbal English communication skills
Reliable internet connection and smartphone (a laptop or desktop PC is also highly recommended)
Must be at least 18 years of age

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