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Hospitality Customer Service Advisor (Remote)

Role overview

Summary

This role focuses on providing customer service by assisting clients with reservations and related services. You will work independently in a remote setting, ensuring client preferences are met through effective communication and attention to detail.

Qualifications

  • Authorized to work in the United States.
  • Strong written and verbal English communication skills.
  • Reliable internet connection and smartphone.
  • Minimum of 18 years of age.
  • Preferred: Laptop or desktop PC is highly recommended.

Responsibilities

  • Assist clients with making personalized service arrangements
  • Research and compare available options to meet client preferences
  • Confirm reservations and ensure accuracy of details
  • Provide clear, professional communication via email and phone

Key facts

Hard skills

Other skills

  • Customer Service
  • Detail Oriented
  • Multitasking
  • Communication

About the company

Triptastic Adventures logo

Triptastic Adventures

  • Travel, Tourism & Airlines
  • Unknown
Unknown

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Job description

Role Overview
We are expanding and in search of customer-centered individuals with a strong work ethic who enjoy assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is a more appropriate fit for those who are detail-oriented, driven, multitaskers, and are comfortable working independently in a remote environment.

Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Complete required training and participate in ongoing training

What We Offer
Fully remote
Flexible scheduling
Supportive team culture

Qualifications
Must be authorized to work in the United States
Strong written and verbal English communication skills
Reliable internet connection and smartphone (a laptop or desktop PC is also highly recommended)
Must be a minimum of 18 years of age

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